Lead Maintenance Supervisor/ Floating Service Manager with extensive experience managing multi-site operations across residential communities. Expert in full-cycle property preservation, from complex repairs to high-volume unit turnovers. Proven track record in budget management, vendor relations, and leading service teams to exceed owner objectives and resident satisfaction standards.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Floating Service Manager
Mission Rock Residential
08.2025 - Current
Partner with Property Managers to ensure apartment homes and unit turns meet company standards and owner expectations.
Deliver exceptional resident service, ensuring positive and professional interactions at all times.
Lead and hold Service team accountable for timely, high-quality completion of work orders and maintenance requests.
Support operational and financial goals by managing budgets, monitoring performance metrics, and aligning with company standards.
Manage purchase orders and inventory to control costs and meet budget objectives.
Maintain strong curb appeal and property cleanliness, ensuring a safe, attractive environment for residents and guests.
Recruit, train, mentor, and develop Service Technicians, Groundskeepers, and Housekeeping staff to drive team performance.
Plan and coordinate work schedules, delegate tasks, and monitor workflow to maximize efficiency and productivity.
Communicate effectively across multiple channels to strengthen team collaboration and enhance the resident experience.
Lead Maintenance Technician
WyndHaven Apartment
10.2023 - 08.2025
Oversee neighboring properties (Briarcreek Apartments, City Center, Willow Creek Apartments, and Westridge Meadows) to provide emergency maintenance support and conduct inspections as needed.
Lead Maintenance operations, supervising and supporting one Maintenance Technician.
Manage maintenance budgets, monitoring repair expenses and unit turnover costs to meet financial goals.
Order materials and supplies for property operations, ensuring cost control and availability.
Coordinate with vendors and contractors to schedule services and complete projects efficiently.
Provide 24/7 emergency maintenance response and support.
Prepare and complete make-ready units for new resident move-ins, ensuring quality and readiness standards are met.
Maintain property grounds, including trash removal, grounds cleanup, and power washing to preserve curb appeal.
Prioritize and complete daily work orders and emergency service requests in a timely manner.
Perform painting, basic electrical work, carpentry, and appliance repairs.
Lead Maintenance Technician
Briar Creek Apartments
11.2021 - 10.2023
Lead Maintenance operations, supervising and supporting one Maintenance Technician.
Manage maintenance budgets, monitoring repair expenses and unit turnover costs to ensure financial control.
Order materials and supplies to support daily operations and property needs.
Coordinate with vendors and contractors to schedule services and complete projects efficiently.
Provide 24/7 emergency maintenance response and support.
Prepare and complete make-ready units for new resident move-ins, ensuring readiness and quality standards.
Maintain property grounds, including trash removal, grounds cleanup, and power washing.
Prioritize and complete daily work orders and emergency service requests in a timely manner.
Perform painting, basic electrical work, carpentry, and appliance repairs.
Balance and maintain pool chemical treatments to ensure safety and compliance.
Lead Maintenance Technician
K West Apartment
06.2018 - 07.2023
Completed construction and vendor punch lists for vacant units and buildings, ensuring quality standards were met prior to occupancy.
Created Bills of Materials and obtained warranties for electrical, plumbing, HVAC, Exterior Structures and Appliances.
Assisted with property lease-up, ensuring units were fully prepared and operational for new occupancy.
Lead Maintenance operations, supervising and supporting one Maintenance Technician.
Managed maintenance budgets, monitoring repair expenses and unit turnover costs.
Ordered materials and supplies to support property operations and control expenses.
Coordinated with vendors and contractors to schedule services and complete projects efficiently.
Provided 24/7 emergency maintenance response.
Prepared and completed make-ready units for new resident move-ins, ensuring quality and timely turnovers.
Maintained property grounds, including trash removal, grounds cleanup, and power washing to uphold curb appeal.
Prioritized and completed daily work orders and emergency service requests in a timely manner.
Performed painting, basic electrical work, carpentry, and appliance repairs.
Balanced and maintained pool chemical treatments to ensure safety and compliance.
Lead Maintenance Technician
13 and 15 West Apartment
03.2016 - 06.2018
Completed construction and vendor punch lists for vacant units and buildings, ensuring quality standards were met prior to occupancy.
Created Bills of Materials and obtained warranties for electrical, plumbing, HVAC, Exterior Structures and Appliances.
Supported and completed lease-up for two properties, preparing units for timely and successful occupancy.
Led Maintenance operations, supervising and mentoring one Maintenance Technician across both properties.
Managed maintenance budgets, controlling repair expenses and unit turnover costs to meet financial objectives.
Ordered materials and supplies for both properties to maintain operational efficiency and cost control.
Coordinated with vendors and contractors to schedule services and complete necessary repairs.
Provided 24/7 emergency maintenance response to ensure resident safety and satisfaction.
Prepared and completed make-ready units for new resident move-ins, ensuring high-quality and timely turnovers.
Maintained property grounds, including trash removal, grounds cleanup, and power washing to preserve curb appeal.
Prioritized and completed daily work orders and emergency service requests efficiently.
Performed painting, basic electrical work, carpentry, and appliance repairs.
Purchasing Coordinator / Operations Support
Regency General Contractors
03.2012 - 02.2015
Report to production managers to determine purchasing needs and create/update Bills of Material based on the scope of work.
Negotiate and purchase supplies and merchandise, managing an annual budget of up to $20 million.
Research multiple suppliers, evaluate proposals, and negotiate contracts to ensure cost-effective procurement.
Analyze sales and inventory data to provide recommendations for improved warehouse utilization and forecasting.
Streamline invoice and purchase order reconciliation processes through cross-department coordination projects.
Schedule freight for just-in-time delivery to optimize storage space and operational efficiency.
Design and implement tracking systems for purchase orders to improve budgeting accuracy and cost control.
Establish and manage web-based purchasing systems, enabling store managers to track orders, stock levels, and delivery status.
Education
High School Diploma -
Philippines
Business Administration Management - undefined
Heald College Hayward CA
Hayward, CA
01.2003
Skills
Round System (ERP)
MS Office
Microsoft Excel
Microsoft Office
Purchasing
Positive attitude
Customer service
Reliable and responsible
Time management
Goal oriented
Team collaboration and leadership
Trustworthy and honest
Certification
Certified Pool Operator
Languages
Tagalog
English
Personal Information
Title: Floating Service Manager
Work Permit: Authorized to work in the U.S. for any employer
Visa Status: Authorized to work in the U.S. for any employer