Open To Work
Jerad S. Cartwright
Bridgewater,Massachusetts
Summary
Seasoned management executive with extensive experience in driving revenue growth, expanding market share, and building effective teams. Skilled in aligning business objectives with corporate policies and consistently delivering high-quality products and services. Committed to fostering a productive and customer-focused environment.
Overview
21
21
years of professional experience
1
1
Certification
Work History
SENIOR DISTRICT MANAGER
ROUND ONE, INC.
10.2022 - 01.2025
- Led operations across multiple locations, ensuring compliance, and enhancing operational efficiency.
- Managed payroll and departmental budgets, optimizing resource allocation, and financial oversight.
- Coached and developed diverse teams, fostering a collaborative and high-performing workplace.
- Oversaw hiring, promotions, disciplinary actions, terminations, and performance evaluations for multiple locations.
- Conducted and developed audits and compliance checks, ensuring adherence to safety and procedural standards.
- Served as a member of the Disciplinary Board
- Oversaw the daily handling of a large volume of cash and receivables; oversaw all cash processes.
- Oversaw vendor negotiations and accounts payable, streamlining processes for improved cost management.
- Proactively support all promotional activities within the stores.
- Perform special projects and other miscellaneous duties, as assigned by Executive Management.
- Ensure that employees provide exceptional customer service, resolve customer disputes, and promote specials.
- Audit cash drawers and transactions, special events, and refunds and credits against itemized sales for multiple locations.
- Create daily audit reports with sales information and auditing discoveries on assigned stores for executive management.
- Research problems discovered during audits, safety, loss prevention, and procedural compliance.
- Administer IIPP procedures, safety programs, and procedures.
- Assist with loss prevention, curbing internal and external theft.
- Ensure satisfactory maintenance, appearance, and condition of assigned facilities to comply with security, safety, and environmental codes and ordinances.
- Handle licensing and enforce compliance for multiple locations with all local, state, and federal laws.
- Comply with all OSHA requirements.
- Research and develop resources that create timely, efficient store workflow.
- Perform special projects and other miscellaneous duties, as assigned by Executive Management.
- Maintain multi-store IIPP and OSHA records.
- Maintain high ethical standards in the workplace.
DISTRICT MANAGER
ROUND ONE, INC.
02.2020 - 10.2022
- Analyzed business performance data and forecasted business results for upper management.
- Implemented quality control auditing measures to uphold company standards.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Assigned work and monitored performance of project personnel.
- Oversaw daily operations across multiple entertainment centers.
- Monitored compliance with safety regulations and company policies.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
GENERAL MANAGER
ROUND ONE, INC.
11.2018 - 01.2020
- Directed daily operations to ensure seamless service delivery and customer satisfaction.
- Managed staff recruitment, training, and performance evaluations for team development.
- Implemented operational policies to improve efficiency and streamline processes.
- Fostered a positive workplace culture through effective communication and team-building activities.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Administered employee discipline through verbal and written warnings.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Owner/CEO
Pump ‘N’ Jump, Inc.
Kingston, Massachusetts
05.2010 - 01.2019
- Oversee multi-locational operations and staff for this busy family entertainment center at multiple locations
- Recruit and hire management employees and oversee HR compliance and create operation manual
- Train managers on operational procedures and policies
- Oversee the management of all operational functions of assigned revenue centers, including profitability, marketing, sales, finance, growth, cleanliness, staffing, safety, proper food handling, risk management and OSHA compliance
- Supervise group sales (schools, clubs, special needs programs) to maximize sales potential and achieve revenue goals
- Develop, implement and achieve budgetary goals; maintain appropriate control of expenses, labor hours, operating costs, and inventory within budgeted guidelines
- Research and recommend new products and vendors to enhance guest satisfaction, sales, and cost control
- Maintain positive vendor relations through professional courtesy and develop new vendor relationships to enhance operations
- Ensure that facilities are maintained in accordance with company risk management and safety standards and regulations; recommend facility and equipment improvements to achieve these standards
- Maintain appropriate inventory control of operating supplies
- Perform company bookkeeping functions per the generally accepted accounting principals including daily sales receipts, journal entries, banking reconciliations and payroll
- Head weekly staff meetings to discuss promotions, staff issues and upcoming events
- Oversee all State and local licensing, permits, building issues and equipment safety
- Inspect, repair and assure proper operation of all rides, arcade games, bowling and amusement equipment as a Certified Maintenance Mechanic
- Ensure maximum guest satisfaction; handle and resolve any guest issues or complaints
- Filing of federal and local meals, sales, and payroll tax
Partner
THREE-LEGGED Monkey, LLC
El Paso, Texas
10.2003 - 04.2010
- Maintained month-to-month recordkeeping and prepared weekly reports; maintained QuickBooks
- Oversaw collections, A/P and billing
- Tracked and handled payments, credit management and account reconciliations
- Reviewed budgets and clerical, operational and administrative expenses
- Prepared and tracked expenses for local, state and federal tax filings
- Tracked inventory and ordered product
- Developed protocols to limit waste and prevent theft
- (bar/restaurant)
Education
MBA - Accounting
UNIVERSITY OF MASSACHUSETTS LOWELL
Lowell, MA11-2026
Bachelor of Science - Information Technology, Business Management concentration
UNIVERSITY OF MASSACHUSETTS LOWELL
Lowell, MA01-2021
Skills
- Strategic planning and execution
- Financial planning and budgeting
- Sales forecasting
- Data analysis and performance metrics
- Project Management
- Regulatory compliance
- Leadership development
- Technology and business software proficiency (CRM, ERP)
- Contract negotiation
- Recruitment and hiring
- Auditing procedures
- Operations and risk management
- Human resources management
- Data analysis
- Recruiting and hiring
- Accounts payable management
- Payroll processing
- Bank reconciliation
Certification
• Servsafe
• Quickbooks Proadvisor
• Certified Maintenance Mechanic - State Of Massachusetts (Amusements)
• Etips
• Liquor License Manager
• Quickbooks Proadvisor
• Certified Maintenance Mechanic - State Of Massachusetts (Amusements)
• Etips
• Liquor License Manager
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
RemoteHybridOn-SiteSalary Range
$85000/yr - $200000/yrTimeline
SENIOR DISTRICT MANAGER
ROUND ONE, INC.
10.2022 - 01.2025
DISTRICT MANAGER
ROUND ONE, INC.
02.2020 - 10.2022
GENERAL MANAGER
ROUND ONE, INC.
11.2018 - 01.2020
Owner/CEO
Pump ‘N’ Jump, Inc.
05.2010 - 01.2019
Partner
THREE-LEGGED Monkey, LLC
10.2003 - 04.2010
MBA - Accounting
UNIVERSITY OF MASSACHUSETTS LOWELL
Bachelor of Science - Information Technology, Business Management concentration
UNIVERSITY OF MASSACHUSETTS LOWELL