Jerald Dickerson
Delivery Driver
Houston,TX
Summary
Dynamic delivery driver with a proven track record at J&H Express LLC, recognized for enhancing customer satisfaction through timely and accurate deliveries. Skilled in safe driving and effective communication, I consistently navigated complex routes while maintaining a positive attitude, ensuring dependable service and fostering teamwork in high-pressure environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Delivery Driver
J&H Express LLC
06.2018 - Current
- Deliver packages to customer doorsteps and business offices.
- Complet on-time deliveries by choosing best and most efficient routes.
- Improve customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, follow oral, and written instructions and use GPS technology to make deliveries.
- Operate vehicle safely in highly congested areas with no traffic violations.
- Complete rush deliveries on tight timetables to satisfy customer needs.
- Maintain upbeat, positive attitude in busy, customer-focused environment.
- Work scheduled hours as required and take on available shifts during holidays and busy periods.
- Communicate with dispatchers to stay informed of changes to routes and delivery schedules.
- Inspect and maintain delivery vehicles regularly to keep in safe working order.
- Streamline package handling procedures, reducing potential for damage and increasing customer satisfaction.
- Ensure timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
- Work with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Fill out load paperwork and DOT-mandated log books.
- Use two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
Education
Bachelor - Computer Engineering
05-2015
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Dependable and reliable
- Safe driving
- Time management skills
- Clean driving record
- Cargo handling
- Commercial driving
- Dispatch communication
Accomplishments
- Supervised team of 25 staff members.
Certification
- UIIA, BNSF - 5y
UIIA
With the UIIA certificate we are able to get into Railyards to pickup containers.
Languages
English
Native or Bilingual
Timeline
Delivery Driver - J&H Express LLC
03.2006 - Current
ITT Technical Institute - Bachelor, Computer Engineering
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