Flexible hard worker ready to learn and contribute to team success. Offering 21 years of experience with a GTC. Dedicated with a positive can do attitude.
Overview
18
18
years of professional experience
Work History
Service Manager
Precision Services Inc.
Louisville, KY
02.2006 - Current
Responsible for all shop and field operations at Louisville facility
Responsible for the Supervision and scheduling of work for all technicians
Prepare field repair estimates for customers as needed
Responsible for the oversight and established daily/weekly priorities
Assist sales as needed for technical support/sales calls/presentations
provide support and assistance for office staff and accounting in resolving A/R, A/P Payroll, and any other Administrative functions
Conduct quarterly department meetings with all shop employees
Assist in conducting evaluations for all operations personnel in KY
Visit customers as needed
Perform QC/Final inspection as required
Work in conjunction with the VP-Ops, Sales Manager and Quality Manager to assist in addressing and resolving customer issues
Responsible for KY Valve Service division Gross Profit, WIP, and expense budgets
Member of the PPVS Safety Committee
Work with the Safety Director to ensure that all shop employees safety training and drug screen testing is current, both Precision and Customer requirements
Oversee maintenance of all shop equipment
Administer and enforce company policies and procedures
Responsible for technician training at both KY and WV locations
Education
High School Diploma -
Bullitt Central High School
Shepherdsville, KY
05-1995
Skills
Work Planning and Prioritization
New Employee Hiring
Schedule Management
Shift Scheduling
Budget Control
Estimating and Quoting
Staff Supervision
Employee Training and Development
Workplace Safety
Service Quality Management
Policy and Procedure Enforcement
Performance Evaluations
Cost Estimates
Reliable and Responsible
Crew Leadership
Financial Controls
Maintenance Planning
Critical Thinking
Leadership Development
Regulations Compliance
Staff Motivation
Goal-Oriented
Problem-Solving
Documentation and Reporting
Compliance Enforcement
Trustworthy and Honest
Time Management
Workflow Management
Task Delegation
Quality Control
Coaching and Mentorship
Service Scheduling
Reporting and Documentation
Positive Attitude
Team Leadership
Quality Assurance
Supply Ordering
Team Collaboration and Leadership
Staff Training and Development
Operational Efficiency
Technical Troubleshooting
Staff Management
Preventive Maintenance
Outgoing and Energetic
Employee Supervision
Multitasking and Organization
Accomplishments
Served with the Nichols Fire District for 20yrs. While there I held the ranks of Lieutenant , Captain, and Assistant Chief. I was a 400 hr. KY state certified firefighter. I was also a NASP certified archery coach for Bullitt Central High, Bullitt Lick Middle School and Nichols Elementary and Cubmaster for the BSA Pack 868.
Assisting with retrofit and insulating external houses at D&A Precision ServicesAssisting with retrofit and insulating external houses at D&A Precision Services