Jeramie Parker
Richmond,TX
Summary
Highly motivated professional with extensive customer service experience in independent, corporate, government, and academic organizations. Skilled at identifying patterns and resolving issues independently. Recognized for expertise in handling complex situations and creating exceptional employer and customer experiences.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Owner Operator
B2 Logistics, LLC
Richmond, TX
06.2024 - Current
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Ensured timely transportation of goods achieving 99% on-time delivery rate
- Executed tasks efficiently while upholding exceptional service standards
Licensed Realtor
eXp Realty, LLC
Remote
01.2012 - Current
- Offer sound guidance based on current market analysis
- Prepared contracts, leases, and other legal documents as required by state laws.
- Built a professional network spanning the entire real estate industry focusing on customer contentment
Aircraft Maintenance Administration Analyst
United States Marine Corps
MCAS Cherry Point , NC
09.2004 - 09.2024
- Performed analysis of control characters, aircraft maintenance, and software operating systems to support leadership decisions
- Generate monthly, semiannual, biannual, and annual reports based on analytical data
- Establish, operate, and perform minor maintenance on Naval Aviation Logistics Command Information System (NALCOMIS) hardware and software.
Market Sales Associate
Allstate
Remote
11.2023 - 04.2024
- Collaborate with Allstate Sales Leader to strategically plan new policy sales
- Leveraged community connections to boost sales and build a referral network
- Leveraged CRM software to plan and implement processes
Independent Insurance Adjuster
Eberl Claim Service
Remote
08.2022 - 11.2023
- Executed claim handling independently, ensuring compliance with state and federal policies
- Ensure continuous maintenance of files and tracking of progress throughout claims process
- Investigated customer's facts of loss, policy coverage, and liability with supporting evidence
Dropout Prevention & Recovery Caseworker
Fort Bend Independent School District
Sugar Land, TX
01.2015 - 07.2021
- Examine educational and school data to pinpoint factors impacting campus success
- Conducted home visits to assess client needs, evaluate progress toward goals, and document service delivery.
- Advise and support the campus personally to successfully implement dropout prevention and student recovery strategies
Juvenile Probation Officer
Fort Bend County Juvenile Probation Department
Richmond, TX
01.2014 - 01.2015
- Chronologically document personal and family social history to address delinquent behaviors
- Developing and implementing individualized case plans for juvenile offenders
- Deliver effective intervention programs and community resources to clients and families
Lead Male Mentor
Fort Bend County Juvenile Probation
Richmond, TX
10.2009 - 04.2014
- Coordinate appropriate programs for judicially supervised young individuals
- Compile statistical data to enhance program outcomes
- Partner with nonprofit organizations to source sponsors and volunteers
Education
Bachelor of Science - Business Administration in Management
University of Houston-Downtown
Houston, TX05.2014
Skills
- Customer Service
- Data Analytics
- Remote Work
- Technology Savvy
- Data Management
- Account Management
- Microsoft Office Suite
- Qucikbooks
- Remote Communication: Zoom, Google Workspace, GoToWebinar, Dropbox, Skpe, WebEx, Slack
- CRM, Sales, and Business Programs: Chime, property base, KVCore, LinkedIn, Slack
- Personnel Management
- Operational Reporting
- Sales negotiation
- Business Planning
- Negotiation
- Performance Analysis
- Payroll Processing
- Human Resources
- Documentation And Reporting
- Hiring
- Relationship Management
- Strategic Planning
Certification
- Texas Real Estate License (650274) 01/2025
- Texas Adjuster – All Lines (2884103) 02/2026
MILITARY SERVICE
- Branch: United States Marine Corps
- Marine Corp Air Station Cherry Point, NC
References
References available upon request.
Timeline
Owner Operator
B2 Logistics, LLC
06.2024 - Current
Market Sales Associate
Allstate
11.2023 - 04.2024
Independent Insurance Adjuster
Eberl Claim Service
08.2022 - 11.2023
Dropout Prevention & Recovery Caseworker
Fort Bend Independent School District
01.2015 - 07.2021
Juvenile Probation Officer
Fort Bend County Juvenile Probation Department
01.2014 - 01.2015
Licensed Realtor
eXp Realty, LLC
01.2012 - Current
Lead Male Mentor
Fort Bend County Juvenile Probation
10.2009 - 04.2014
Aircraft Maintenance Administration Analyst
United States Marine Corps
09.2004 - 09.2024
- Texas Real Estate License (650274) 01/2025
- Texas Adjuster – All Lines (2884103) 02/2026
Bachelor of Science - Business Administration in Management
University of Houston-Downtown
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