Jeramy Williams
Dashmart
Tulsa,OK
1
Certification
8
years of professional experience
Dedicated customer service professional recognized for delivering exceptional service and ensuring high-quality execution in all tasks. Consistently exceeds expectations, as demonstrated by an outstanding Q2 performance review. Committed to maintaining a positive and productive work environment while continuously seeking opportunities for professional growth.
Work History
Operations associate
2 Years 2 Months- Executed order picking to ensure timely fulfillment with accuracy and quality
- Received inventory while ensuring compliance with temperature guidelines
- Performed opening tasks including cycle counts, pulling to thaw, and conducting daily fresh checks
- Performed opening tasks such as cycle counts, pull to thaw, and daily fresh checks.
Barista
2 Years 3 Months- Exceptional customer service with a focus on quality.
- Streamlined order taking and payment processes for faster service.
- Organized drink orders and ensured timely preparation.
- Adjusted espresso settings to maintain consistent quality throughout shifts. and maintaining consistency throughout the shift.
- Cleaned coffee equipment to ensure proper functionality and hygiene standards.
- Maintained focus and composure during high-volume periods to ensure efficient operations.
Barista
2 Months- Exceptional customer service with a focus on quality.
- Ability to make beverage recommendations and prepare drinks to specifications.
- Organized drink orders and ensured timely preparation.
- Cleaned coffee equipment daily to ensure optimal performance.
- Effective communication with team members and customers.
Barista
1 Year 10 Months- Ability to adapt and provide quality customer service throughout the pandemic.
- Adept in “dialing-in” espresso and maintain consistency throughout the shift.
- Collaborate with team to make seasonal drinks and offerings.
Server / Cashier
4 Months- Provided professional, friendly, and engaging service.
- Effectively and efficiently take orders and provide timely service.
- Utilize the POS and follow standard operating procedures.
Education
Associate of Science
Skills
Customer Service: Excellence in both verbal and written communication.
Cash Handling: Efficient and accurate.
Food Service: High standards in quality and presentation.
Dependable: Reliable with a strong work ethic.
Collaboration: Works well in team environments.
Technology Proficiency: Quickly learns and adopts new technology.
- Google Suite
Microsoft Office
Chownow
Toast
Square.
Customer service
Verbal and written communication
Deadline management
Interpersonal and written communication
Certification
Specialty Coffee Association Barista Level 1 Certified, Food Handlers Permit
Timeline
Operations associate
Dashmart
06.2024 - CurrentRead More
Barista
Nordaggios Coffee
02.2022 - 05.2024Read More
Barista
Green Eyes Coffee and Café
11.2021 - 01.2022Read More
Barista
Topeca Coffee Roasters
05.2019 - 03.2021Read More
Server / Cashier
McAlister's Deli
04.2018 - 08.2018Read More
Delta High School
Read More
Oral Roberts University
Associate of Science
Read More