Talented Shift Manager driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem-solving and decision-making skills.
Overview
4
4
years of professional experience
Work History
Maintenance Crew Member
Briarwood apartme
08.2023 - 01.2025
Applied sealant around windowsills to keep out drafts and pests.
Responded quickly to emergency situations involving damage caused by storms or other natural disasters.
Installed new locks on doors when requested by management staff.
Performed tasks to maintain on-site physical security, safety and efficiency.
Repaired minor plumbing issues such as clogged drains, leaking faucets, broken pipes.
Performed painting, carpentry, and masonry work to maintain building aesthetics.
Replaced light bulbs in ceiling fixtures and lamps throughout the facility.
Routinely inspected equipment for preventive and emergency maintenance needs.
Cleaned vents and replaced filters to verify proper air flow.
Shift Manager
Taco Bell
Jacksonville, Florida
01.2021 - 01.2023
Reinforced rules to promote superior employee performance.
Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
Assisted in resolving escalated customer service issues in a timely manner.
Resolved conflicts between employees or customers in a professional manner.
Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
Maintained cleanliness and organization of work area.
Directed and led employees and team members on effective operations, methods and procedures.
Processed weekly payroll information using appropriate software applications.
Ensured compliance with food safety regulations and quality standards.
Taught staff upselling techniques to meet revenue targets.