Nationally certified phlebotomist with a commitment to providing an exceptional professional performance, while exhibiting knowledge and high ethical standards. Proficient in executing venipunctures and capillary punctures in a precise manner. Skillful in collecting, preparing, preserving, and processing samples efficiently and accurately. Well versed in Medical Terminology. Outstanding customer service skills- displaying dedication and determination to providing a safe and comfortable environment to treat and relieve patient anxiety, and focusing on the goals of my employer.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Casher/Party Hostess
Dezerland Action Park
12.2023 - Current
Enhanced guest experience by providing attentive service and anticipating party needs.
Maintained detailed knowledge of venue offerings such as available rooms, capacities, pricing plans in order to provide accurate information upon inquiry.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Maintained a welcoming atmosphere with excellent interpersonal skills and friendly demeanor.
Delivered exceptional customer service by attentively listening to client concerns and promptly addressing issues that arose during events.
Front Desk Receptionist
Sant La Neighborhood Center
06.2022 - 05.2023
Handled emergency situations calmly and professionally while following proper protocols
Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed
Maintained an organized, welcoming lobby area to create a positive first impression for visitors
Resolved guest issues promptly, resulting in increased customer satisfaction ratings
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.