Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Olivia Jieafa

Fort Lauderdale,FL

Summary

Nationally certified phlebotomist with a commitment to providing an exceptional professional performance, while exhibiting knowledge and high ethical standards. Proficient in executing venipunctures and capillary punctures in a precise manner. Skillful in collecting, preparing, preserving, and processing samples efficiently and accurately. Well versed in Medical Terminology. Outstanding customer service skills- displaying dedication and determination to providing a safe and comfortable environment to treat and relieve patient anxiety, and focusing on the goals of my employer.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

Orange Theory
12.2024 - 03.2025
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Sales Associate

TALBOTS
06.2019 - 08.2019
  • Provided great customer service and created a fun shopping environment.
  • Pick clothes for the client before they come in with new arrivals or most wanted pieces.
  • Create handwritten notes for regular clients and assist them with their shopping experience.
  • Assisted managers with floor sets for new seasons.
  • Money handling at the end of shift.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.

Sales Associate

The LOFT
03.2019 - 06.2019
  • Used workday, Atlas, etc. Familiar with the schedules and how they work.
  • Provided quick and friendly help to customers. Helped 40+ customers per day by finding items, recommending items, and ringing them up and most importantly giving the best customer service possible.
  • Assisted managers and key holders in handling money, replenishing items on the floor, floor sets, clean up, and labeling.
  • Did online/pickup orders.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

CPT - Phlebotomy

Cambridge College of Healthcare & Technology
Miami Gardens, FL
04-2025

Associates in science - Nursing

St. Thomas University
01.2021

Veterinary Assistant

John A. Ferguson
01.2019

Skills

    ❖ 100 Sticks, Injections
    ❖ Heimlich Maneuver
    ❖ Blood Borne Pathogens Standards
    ❖ PPE and Isolation Procedures
    ❖ Vacutainer Draws
    ❖ Syringe Draws, Butterfly Draws
    ❖ Capillary Tube Collection
    ❖ Order of Draw
    ❖ Micro-collection Tubes
    ❖ Venipuncture & Capillary Puncture
    ❖ Blood Collection & Handling Safety
    ❖ Medical Records Review
    ❖ Nebulizer
    ❖ Perform Blood Smears, Bleeding Time Test
    ❖ Drug and Alcohol Testing
    ❖ Vital Signs
    ❖ Specimen Processing
    ❖ Accurate Patient Identification
    ❖ Glucose Testing
    ❖ Blood Transfers
    ❖ Patient & Donor Care
    ❖ Blood Specimen Storage

Certification

❖CPR/BLS/First Aid

❖ NHA Certified

❖ OSHA

❖ HIPPA

❖ HIV/AIDS

Languages

English
Native or Bilingual

Timeline

Sales Associate

Orange Theory
12.2024 - 03.2025

Sales Associate

TALBOTS
06.2019 - 08.2019

Sales Associate

The LOFT
03.2019 - 06.2019

Associates in science - Nursing

St. Thomas University

CPT - Phlebotomy

Cambridge College of Healthcare & Technology

Veterinary Assistant

John A. Ferguson

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Olivia Jieafa