Jerbie Kreene Jeiel Ventura
Lihue
Summary
Hardworking and detail-oriented barista trainer with 2 years of experience in customer service and food handling. Proficient in Starbucks menu items, ingredients, and preparation methods. Skilled in managing cash transactions and operating espresso machines. Strong computer literacy and e-commerce skills.
Overview
3
3
years of professional experience
Work History
Barista Trainer
HMSHost
07.2022 - Current
- Provided exceptional customer service by taking and preparing customized drink orders according to Starbucks standards
- Consistently maintained a clean and organized work environment, ensuring compliance with health and safety regulations
- Demonstrated strong knowledge of Starbucks menu items, ingredients, and preparation methods to assist customers with their selections
- Collaborated with team members to ensure smooth workflow during peak hours, contributing to overall customer satisfaction
- Participated in ongoing training sessions to stay updated on new products, promotions, and company initiatives
- Adhered to company policies and procedures regarding food handling, sanitation, and quality control at all times
- Managed cash transactions accurately and efficiently while upholding cash handling procedures
- Efficiently operated espresso machines, blenders, and other equipment to prepare high-quality beverages in a fast-paced setting
- Guiding aspiring baristas regarding their job duties and responsibilities, teaching proper way to prepare coffee orders, greet customers and maintain hygienic professional environment
Laundry Attendant
JC Linen Company, Inc.
05.2022 - 07.2022
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Examined dried clothes to identify stains, tears and issues.
- Tested machines and made minor adjustments, keeping equipment functional.
- Supported accurate records by recording laundry and dry-cleaning processes and transactions.
Education
Associate's degree - Computer Programming
Asian Institute of E-commerce
07.2021
High school diploma -
Ilocos Norte National Highschool
03.2019
Skills
- Barista Experience
- Cashiering
- Cash Handling
- E-Commerce
- Computer literacy
- Health and safety compliance
- Cleanliness standards
- Milk steaming
- Food Handling
- Coffee expertise
- Customer service
- Multitasking and prioritization
- Leadership experience
Languages
English
Full Professional
Timeline
Barista Trainer
HMSHost
07.2022 - Current
Laundry Attendant
JC Linen Company, Inc.
05.2022 - 07.2022
Associate's degree - Computer Programming
Asian Institute of E-commerce
High school diploma -
Ilocos Norte National Highschool