Sofia Eiroa
Leominster,MA
Summary
Dedicated Barista Trainer with expertise in health and safety compliance and cleanliness standards. Proven ability to mentor team members and enhance customer service through effective training materials.
Results-driven Barista Trainer skilled in developing training programs and mentoring new staff. Committed to maintaining high-quality service and safety standards, ensuring a seamless workflow and exceptional customer experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista Trainer
Target
Leominster, MA
09.2023 - Current
- Trained new baristas on beverage preparation techniques and customer service standards.
- Developed training materials to enhance onboarding processes for new staff members.
- Oversaw daily operations to ensure efficient workflow and high-quality service delivery.
- Mentored team members to improve coffee knowledge and product offerings.
Education
Bachelor of Science - Veterinary Science
Framingham State University
Framingham, MA05-2029
High School Diploma -
Leominster High School
Leominster, MA05-2025
Skills
- Leadership experience
- Health and safety compliance
- Cleanliness standards
- Milk steaming
- Coffee expertise
- Order taking
- Barista mentoring
- POS system operation
Certification
OSHA Certified: 10-Hour General Industry Safety and Health
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Offering time and support to shelters for animals
- Animal Care
Timeline
Barista Trainer
Target
09.2023 - Current
Bachelor of Science - Veterinary Science
Framingham State University
High School Diploma -
Leominster High School