Jerdell Andrews
Jackson,MS
Summary
Personable Rehabilitation Technician prepared to take the next step with a new rehabilitation team in the Jackson area. Successful in motivating and inspiring patients to participate in therapy. Empathetic and patient with 8 years of experience in acute rehabilitation.
Overview
9
9
years of professional experience
Work History
Rehabilitation Technician
Methodist Rehabilitation Hospital
Jackson, MS
04.2023 - Current
- Assisted with patient transfers from bed to wheelchair or other mobility device.
- Observed safety precautions when working around medical equipment or assisting patients with mobility issues.
- Performed cleaning duties for the treatment area including disinfecting equipment after each use.
- Monitored vital signs such as blood pressure, pulse rate, temperature, respiration rate, and oxygen saturation levels.
Patient Care Technician
Mississippi Department Of Rehabilitation Services
Pearl, MS
02.2015 - 06.2022
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Assisted with patient transfers from bed to wheelchair or strher as needed.
- Responded quickly in emergency situations by providing appropriate first aid measures.
Customer Service Specialist
Comcast
Madison, MS
08.2017 - 03.2022
- Maintained a high level of professionalism while interacting with customers via phone or email.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- Monitored call center queues daily in order to respond promptly to customer inquiries.
- Responded to customer emails with accurate product and service information.
Education
Bachelor of Science - Healthcare Administration
Jackson State University
Jackson, MS04-2016
Skills
- Patient Care Scheduling
- Patient Relations
- Adaptive Equipment Use
Timeline
Rehabilitation Technician
Methodist Rehabilitation Hospital
04.2023 - Current
Customer Service Specialist
Comcast
08.2017 - 03.2022
Patient Care Technician
Mississippi Department Of Rehabilitation Services
02.2015 - 06.2022
Bachelor of Science - Healthcare Administration
Jackson State University
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