Jered Fitzsimmons
St Louis,MO
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. High energy and outgoing with a polished appearance and demeanor.
Overview
17
17
years of professional experience
Work History
Server
Gordon Ramsay Burger
Las Vegas, NV
07.2015 - 08.2024
- Provided excellent guest experiences in a casual high paced environment.
- Ensured that each guest was served courteously, quickly, and efficiently in accordance with Gordon Ramsay and Caesars standards.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Knowledgeable in a rotating beer and cocktail program.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server
Buddakan NY
New York, NY
06.2011 - 06.2015
- Provided exceptional service to a high volume of nightly customers.
- Retained knowledge of extensive menu focused on high-end Asian cuisine.
- Established the pace of the meal in accordance with each table's preference.
- Maintained a high check average through attentiveness to my guests and my ability to anticipate their needs.
- Explained menu items, describing ingredients and cooking methods upon request.
Server
The Smiths Snackfood
New York, NY
11.2007 - 07.2011
- Lead server in an upscale American Brasserie style restaurant
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Responsible for training new employees on guest service expectations and floor protocol.
- Ensured guest satisfaction by remaining upbeat, positive, and hospitality driven
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Skills
- WSET Certified
- Aloha and Micros proficient
- Safe Food Handling
- Service prioritization
- Exceptional customer service
- Positive and professional
- Liquor, wine, and food service
- Strong Work Ethic
Timeline
Server
Gordon Ramsay Burger
07.2015 - 08.2024
Server
Buddakan NY
06.2011 - 06.2015
Server
The Smiths Snackfood
11.2007 - 07.2011
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