Jerel Reeves
Vinemont,AL
Summary
Adept at small business operations and customer relations, I significantly enhanced client satisfaction and repeat business at Reeves and Son Llc. Leveraging strong relationship-building and effective communication skills, I led a team to streamline operations, resulting in a positive workplace culture and efficient service delivery.
Overview
39
39
years of professional experience
Work History
Owner Self Employed
Reeves and Son Llc
08.2005 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Truck Driver Laborer
Self Employed
09.1985 - 08.2005
- Kept vehicles clean inside out, presenting a professional image to customers at all times.
- Safely operated heavy equipment during loading and unloading processes, preventing accidents and damages to goods.
- Provided excellent customer service by professionally addressing any concerns or questions from clients upon delivery of goods.
- Navigated challenging weather conditions while maintaining safe driving practices for the protection of cargo and fellow motorists.
Education
High School -
Vinemont Christian Academy
Vinemont, ALSkills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Timeline
Owner Self Employed
Reeves and Son Llc
08.2005 - Current
Truck Driver Laborer
Self Employed
09.1985 - 08.2005
High School -
Vinemont Christian Academy