Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Timeline
Generic

Jeremiah Bernard

St. Cloud,FL

Summary


Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

The Cornerstone Oppulence Group LLC | Keller Willi
01.2024 - 03.2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Harmony High School
St. Cloud, FL
05-2027

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Problem resolution
  • Relationship building

Affiliations

  • DECA
  • JROTC
  • HOSA

Interests

  • Documenting and sharing travel experiences
  • Gym Workouts
  • Cooking

Timeline

Customer Service Representative

The Cornerstone Oppulence Group LLC | Keller Willi
01.2024 - 03.2025

High School Diploma -

Harmony High School

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Jeremiah Bernard