Jeremiah Bonilla
San Antonio
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Floral Partner
HEB Grocery Store
San Antonio
01.2024 - Current
- Assisted in creating floral arrangements for special events, enhancing visual appeal and customer satisfaction.
- Maintained cleanliness of workstations, adhering to health and safety standards in the floral department.
- Supported inventory management by tracking flower supplies and notifying supervisors of restocking needs.
- Engaged with customers to provide personalized recommendations for flowers and arrangements based on occasions.
- Monitored product quality, identifying and removing wilted flowers to maintain high standards.
- Assisted with pricing and labeling floral arrangements, ensuring accurate information for customers.
Cashier
H-E-B Grocery
San Antonio
10.2016 - Current
- Effectively built relationships with both established and potential customers.
- Stayed current on company products and services to provide top-notch expertise to customers.
- Recommended product changes to enhance customer interest and maximize sales.
Photo Sales Clerk
Sea World San Antonio
San Antonio
10.2015 - 10.2016
- Responded to customer questions about products and services.
- Prepared products by adding tags and readying pallets for restocking.
- Greeted customers upon entrance and handled cash and credit transactions.
- Assisted customers with product, promotion and policy information.
Education
Associate of Arts - Fine Arts
Northwest Vista College
San Antonio, TX12.2018
Skills
- Customer Service
- Teamwork and Collaboration
- Multitasking and Prioritization
- Time Management
- Understanding Customer Needs
- Relationship Building
- Inbound and Outbound Calling
- Refunds and Returns Management
- POS Systems and Ordering Platforms
- Call Volume and Quality Metrics
- Building Customer Trust and Loyalty
Timeline
Floral Partner
HEB Grocery Store
01.2024 - Current
Cashier
H-E-B Grocery
10.2016 - Current
Photo Sales Clerk
Sea World San Antonio
10.2015 - 10.2016
Associate of Arts - Fine Arts
Northwest Vista College