Experienced Floor Supervisor well-versed in directing, motivating and enhancing teams of 6-8 personnel. Excellent leader, decision-maker and time-manager.
Overview
3
3
years of professional experience
Work History
Floor Supervisor
Kroger's Grocery
Houston, TX
06.2021 - Current
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
Opened and closed store 5 days per week by counting registers, making deposits and storing and filing all daily paperwork.
Evaluated work of 8 floor employees to improve performance.
Submitted reports to senior management to aid in business decision-making and planning.