Jeremiah Carr
El Paso
Summary
Adaptable and patient professional with a versatile background in customer service and content moderation. Known for strong attention to detail and cultural awareness, ready to leverage expertise to enhance platform integrity and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Content Moderator
Teleperformance USA
El Paso, TX
02.2025 - 02.2026
- Reviewed and moderated user-generated content for compliance with community guidelines.
- Identified and flagged inappropriate material to ensure platform safety and integrity.
- Collaborated with cross-functional teams to resolve content-related issues efficiently.
- Maintained up-to-date knowledge of platform policies and industry trends affecting content moderation.
Barback/Dishwasher/Lead Busser
West Texas Chophouse
El Paso, TX
02.2024 - 02.2025
- Assisted bartenders in preparing and serving drinks, ensuring efficient workflow during peak hours.
- Maintained cleanliness and organization of bar area, promoting a welcoming atmosphere for guests.
- Stocked and replenished supplies, minimizing downtime and enhancing service speed for patrons.
- Supported inventory management by tracking stock levels and notifying management of low supplies.
Customer Service Representative
GC Services
El Paso, TX
11.2023 - 01.2024
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high volumes of calls while maintaining quality and accuracy in service delivery.
- Documented customer interactions in CRM software to ensure comprehensive case tracking.
- Collaborated with team members to streamline processes and enhance customer satisfaction rates.
Server
Cracker Barrel
El Paso, TX
03.2023 - 11.2023
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and addressed dietary concerns effectively.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Education
High School Diploma -
Horizon High School
El Paso, TXSkills
- Cultural awareness
- Patience and tolerance
- Content management
- Online research
- Social media
- Attention to detail
- Customer service
- Team collaboration
Timeline
Content Moderator
Teleperformance USA
02.2025 - 02.2026
Barback/Dishwasher/Lead Busser
West Texas Chophouse
02.2024 - 02.2025
Customer Service Representative
GC Services
11.2023 - 01.2024
Server
Cracker Barrel
03.2023 - 11.2023
High School Diploma -
Horizon High School