Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of individuals in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Team Trainer Smart Home Professional
Vivint
Lawton, OK
05.2022 - Current
Set up hardware and software in optimal configurations to meet network performance requirements.
Responsible for developing and delivering training to field teams based on corporate
Field Services Training Plan- installation processes, product knowledge, customer
engagement and inventory management.
Expected to drive accountability and
performance from a training perspective across Field Service teams by monitoring
and tracking adherence to training and performance standards; achieve relevant
training and Field Service performance metrics.
Frequently designed, developed, and
delivered Field Pro new-hire certification training that includes industry security, safety,
electrical and fire content.
Designed and implemented individual personal
development programs which allow each team member to excel in their current position as well as to foster future advancement that align with their own aspirations.
Skilled at working independently and collaboratively in a team environment.
Developed strong relationships with vendors, improving collaboration and negotiation outcomes.
Analyzed data and metrics to identify areas of improvement in operational performance.
Enhanced user experience with intuitive interface design and responsive web applications.
Optimized algorithms for faster processing, reducing overall computation time.
Implemented effective debugging strategies, resulting in fewer software defects and increased reliability.
Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
Proactively identified security vulnerabilities in application code, implementing necessary measures to mitigate risks.
Integrated third-party tools and components into applications.
Optimized dust, temperature and humidity controls for installed systems.
Inspected equipment, assessed functionality and optimized controls.
Insurance Sales Agent
Platinum Supplemental Insurance Inc.
Oklahoma, Kansas, Texas.
08.2020 - 05.2021
Generated quotes and proposals for clients to match individual needs.
Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
Followed up promptly with interested clients to close sales.
Provided comprehensive product knowledge and guidance to help clients on product selection.
Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
Sr. Automation Technician
Thurmond-McGlothlin
Oklahoma, Texas, New Mexico, Louisiana
02.2018 - 08.2020
Determined layouts for wiring installations in building automation systems through correct interpretation of drawing, diagrams and code specifications.
Determined layouts to install wiring in automated systems based on drawings and code specifications.
Reviewed drawings and code specifications to determine appropriate layouts for wiring installations in building automation systems.
Troubleshot, fixed and improved electrical controls.
Tested equipment for proper operation and freedom from defects.
Assisted maintenance personnel with complex troubleshooting.
Supported business needs dependent on location, working with staff at all levels to produce targeted solutions.
I worked as a gas measurement specialist, computer and automation specialist.
My job was to maintain gas measurements locations and maintain relationships between our company and the company's that owned them. As well as sign new client on with our company and sell my clients new automation technologies.
Forklift Operator and Trainer
Family Dollar Distribution Center
Duncan, OK
01.2017 - 02.2018
Operated forklift in compliance with OSHA guidelines and organizational policies.
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Unloaded and stacked materials by raising and lowering lifting devices.
Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
I worked as a forklift supervisor.
As well as a training new hires on 6 different kinds of forklift and heavy machinery and equipment.
I also completed this company's G.O.A.L. program. Which is a upper level management 6 month training course required to work in upper management.
Engineer
Military
Fort Leonard Wood, MO
01.2015 - 04.2018
Optimized engineering processes by implementing innovative solutions and streamlining workflow.
Reduced project completion time with efficient resource allocation and effective communication strategies.
Collaborated on interdisciplinary teams to develop creative, cost-effective solutions for complex projects.
Enhanced product performance by conducting thorough failure analysis and recommending improvements.