Overview
Work History
Education
Skills
Timeline

Jeremiah Clarkson

Category 10
Murfreesboro,TN
10
years of professional experience

Work History

General Manager

1 Year 8 Months
Category 10 | 03.2025 - Current
  • Opened and directed new locations, developing all SOPs and implementing full operational, financial, and guest-experience management systems to ensure consistency and high performance.
  • Turned around underperforming teams through coaching managers, rebuilding service standards, and enhancing communication and morale.
  • Streamlined regional operations by standardizing service sequences, inventory procedures, and staff onboarding improving efficiency and reducing labor and product waste.
  • Streamlined regional operations by standardizing service sequences, inventory procedures, and staff onboarding to enhance efficiency and minimize labor and product waste.
  • Ryman Hospitality

Banquet Beverage Director

1 Year 4 Months
The Hilton Americas Houston | 10.2023 - 02.2025
  • Directed banquet and beverage operations for conventions and hotel events serving up to 4,000 guests.
  • Managed labor budgets, purchasing, inventory, and vendor relationships to ensure cost control and quality maintenance.
  • Partnered with event sales and culinary teams to develop custom beverage programs and signature cocktails.
  • Recruited, trained, and supervised bar and banquet staff, fostering a culture of teamwork and accountability.
  • Achieved consistently high guest satisfaction scores for event service delivery.

Beverage Director

2 Years 3 Months
The Thompson Chicago | 07.2021 - 10.2023
  • Directed all beverage operations for a luxury boutique hotel, including restaurant, in-room dining, and event services.
  • Created innovative beverage programs to enhance guest experience and align with brand standards.
  • Streamlined inventory systems and vendor partnerships, reducing waste and improving margins.
  • Conducted FOH training initiatives to elevate service quality and drive upselling performance.
  • Collaborated on marketing strategies to boost restaurant and bar revenue.

Assistant General Manager

2 Years 3 Months
Gemini | 04.2019 - 07.2021
  • Managed daily restaurant operations, enhancing service consistency and optimizing financial performance.
  • Developed staff training programs, conducting quarterly performance reviews to foster team development.
  • Partnered with ownership to implement sales-driving promotions and service enhancements.
  • Partnered with ownership to implement promotions and service enhancements that drove sales.
  • Directed daily operations across sales, service, staffing, and guest experience initiatives.
  • Managed budgets, labor planning, and cost controls to improve operational efficiency.

Assistant General Manager

2 Years 4 Months
Shakespeare Theater | 11.2016 - 03.2019
  • Directed front-of-house team performance and managed VIP events to support seamless guest experiences for high-profile guests.
  • Owned scheduling of inventory and event logistics for multiple venues to support timely event execution.
  • Rolled out new beverage programs and put staff service standards in place to support consistent service delivery.
  • Provided personalized hospitality and meticulous attention to detail to enhance guest experience.
  • Owned daily operations to maintain service standards by aligning staffing coverage and prioritizing workflow execution.
  • Managed scheduling and labor coverage to maintain consistent team performance and operational continuity.
  • Directed hiring training and performance coaching programs to support cross-functional team capability development.
  • Oversaw compliance with safety licensing and company policy requirements to support safe, policy-aligned operations.

Education

- Classical Guitar

Point Park University | Pittsburgh, PA | 01-2006

- Music Theory

Kent State University | Kent, OH | 01-2004

Skills

Hotel & Restaurant Operations Management
Guest Experience & Service Excellence
P&L
Budgeting & Cost Control
Team Leadership & Training Development
Event & Banquet Management
Ability to work in fast-paced
high volume environments.
Food & Beverage Operations
Marketing & Sales Growth Strategies
Vendor
Community & Client Relations
Staffing
Scheduling & Performance Management

Timeline

General Manager

Category 10
03.2025 - CurrentRead More

Banquet Beverage Director

The Hilton Americas Houston
10.2023 - 02.2025Read More

Beverage Director

The Thompson Chicago
07.2021 - 10.2023Read More

Assistant General Manager

Gemini
04.2019 - 07.2021Read More

Assistant General Manager

Shakespeare Theater
11.2016 - 03.2019Read More

Kent State University

from Music Theory
Read More

Point Park University

from Classical Guitar
Read More
Jeremiah Clarkson