Jersey Mike Crew Member
Jonathan Castro
04.2023 - Current
- Worked in urgent diligent manners in providing customer service, making orders, handling cash, and cleaning work stations in efficient time.
- Communicated with customers behind the counter in creating the sandwiches desired.
- Understood the strong importance of speed in a customer service environments to provide satisfaction.
- Has experience in the fast food industry for a year or more.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded proactively and positively to rapid change.