Dynamic professional with experience as a Ramp Agent at Spirit, adept at enhancing workflow efficiency and ensuring safety compliance. Recognized for quick thinking and adaptability, I successfully reduced damage claims through careful handling of sensitive cargo while consistently maintaining a clean and organized work environment.
Overview
8
8
years of professional experience
Work History
Ramp Agent
Spirit
06.2024 - Current
Loaded and unloaded baggage from aircraft, ensuring timely placement on tarmac.
Operated ground support equipment for efficient aircraft servicing.
Conducted pre-flight inspections of equipment to ensure safety compliance.
Coordinated with flight crews to facilitate on-time departures and arrivals.
Monitored weather conditions to adjust ground operations accordingly.
Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
Implemented process improvements to enhance workflow efficiency during peak hours.
Guided aircraft into and out of parking positions using hand signals.
Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
Tracked flight schedules to promote on-time landings and avoid loading delays.
Contributed to a safer work environment by strictly following safety protocols during ramp operations.
Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
Connected electrical power unit and hoses to aircraft.
Positioned and towed aircraft from remote locations of airport to designated areas for operation.
Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
Chef
Odori Japanese Steakhouse
10.2025 - 04.2026
Prepared and presented high-quality Japanese cuisine, ensuring authenticity and flavor consistency.
Operated grills and hibachi stations, maintaining optimal cooking temperatures and equipment functionality.
Collaborated with kitchen staff to streamline food preparation processes, enhancing service efficiency.
Monitored inventory levels, assisting in ordering supplies to minimize waste and ensure ingredient availability.
Oversaw daily kitchen operations, ensuring compliance with health regulations and quality standards.
Oversaw grill, stove, and oven, and cleaned equipment after every shift.
Maintained well-organized mise en place to keep work consistent.
Placed orders to restock items before supplies ran out.
Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Sushi Chef
Aquinos Japanese Steakhouse
06.2022 - 10.2025
Prepared sushi using traditional techniques and high-quality ingredients.
Maintained cleanliness and organization of workstations in compliance with health standards.
Collaborated with kitchen staff to ensure timely meal preparation and service.
Assisted in menu development by providing input on seasonal ingredients and trends.
Trained new staff on sushi preparation methods and safety protocols.
Oversaw inventory management, ensuring availability of fresh seafood and supplies.
Developed signature rolls that contributed to increased customer satisfaction and repeat business.
Prepared high-quality seafood, rice and ingredients for sushi.
Contributed to a safe, clean work environment by adhering to strict food safety guidelines and maintaining a spotless workspace at all times.
Cashier
Miyabi Japanese Steak House
04.2020 - 02.2022
Process customer transactions efficiently using point-of-sale systems.
Maintain cleanliness and organization of workstations and dining areas.
Assist customers with menu selections and answer inquiries about food items.
Collaborate with kitchen staff to ensure timely and accurate order fulfillment.
Train new team members on cashier procedures and service standards.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Server
Miyabi Japanese Steak House
04.2020 - 02.2022
Delivered exceptional customer service in a fast-paced dining environment.
Managed food and beverage orders efficiently, ensuring accuracy and timeliness.
Assisted in maintaining cleanliness and organization of dining area and kitchen.
Collaborated with team members to enhance guest experience through effective communication.
Demonstrated menu knowledge to provide personalized recommendations to guests.
Adapted quickly to changing priorities during peak service hours to meet customer needs.
Trained new staff on restaurant policies and procedures to ensure consistency in service delivery.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Crew Member
Firehouse Subs
09.2018 - 03.2019
Provided exceptional customer service, ensuring satisfaction and repeat business.
Operated kitchen equipment safely, adhering to health and safety regulations.
Prepared food items according to standardized recipes, maintaining quality and consistency.
Assisted in inventory management, tracking stock levels and minimizing waste.
Collaborated with team members to achieve daily operational goals efficiently.
Maintained cleanliness of workstations, following sanitation protocols diligently.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.