JEREMIAH HILL

Recognized as the #1-ranked Security Officer at one of the busiest train stations in the city, consistently exceeding performance benchmarks set by management and the security branch.

• Conduct regular high-visibility patrols across critical areas including concourses, stairwells, and parking structures to deter criminal activity and ensure public safety.

• Maintain a proactive presence while engaging professionally with the public, offering information and support to travelers, staff, and transit partners.

• Trusted with split-shift and solo patrol duties in high-priority zones due to proven reliability, attention to detail, and leadership potential.

• Frequently commended for outstanding Heliaus report documentation, accurate incident logging, and real-time radio communication under pressure.

• De-escalate tense situations involving trespassers, loiterers, and individuals in crisis while maintaining professionalism and following all post orders and de-escalation protocols.

• Assist in coordinating responses with LAPD, Metro Transit Security, and other first responders, ensuring seamless collaboration during emergency and enforcement incidents.

• Experience responding to and de-escalating situations involving trespassing, medical emergencies, loitering, and emotionally disturbed individuals while following all post orders and protocols.
• Maintain an approachable and authoritative presence, balancing customer service with strict enforcement of station policies.
• Trusted by Split-Shift supervisors for solo-patrol duties
• Excel at working both independently and alongside a patrol partner, maintaining strong communication, situational awareness, and coordinated patrol coverage.

• I followed established security and safety procedures and posted orders to enforce company rules, policies, and regulations.
• Guarded restricted areas to prevent unauthorized entry.
• Verified photo IDs and tickets to allow people into the event setting.
• Reported safety hazards for remediation response.
• Surveyed property to prevent and identify vandalism or disarmed alarm systems.