Jeremiah Hyde
Kissimmee,FL
Summary
Dynamic and engaging professional with a strong background in customer service at Flip Flops Bar And Grill. Proven ability to manage high-pressure situations while maintaining cleanliness and hygiene. Highly reliable team player skilled in multitasking and effective communication, ensuring exceptional guest experiences and satisfaction.
Overview
7
7
years of professional experience
Work History
Bartender
Flip Flops Bar And Grill
Kissimmee, FL
03.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Host
Universal Studios
08.2022 - 11.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Lawn Care Provider
Judah Lawn N Service
03.2021 - 07.2022
Receptionist
Sassy Sheek Boutique & Salon
05.2018 - 04.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Bachelor Of Arts - Psychology
Valencia College
Orlando, FLHigh School Diploma - Gender Studies
Haines City Senior
Haines City, FL05.2022
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Engaging personality
- Cleanliness and hygiene
Timeline
Bartender
Flip Flops Bar And Grill
03.2023 - Current
Host
Universal Studios
08.2022 - 11.2022
Lawn Care Provider
Judah Lawn N Service
03.2021 - 07.2022
Receptionist
Sassy Sheek Boutique & Salon
05.2018 - 04.2020
Bachelor Of Arts - Psychology
Valencia College
High School Diploma - Gender Studies
Haines City Senior
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