Jeremiah Martin
Fort Collins,CO
Summary
Professional hospitality expert with extensive experience in bar and restaurant operations, with a strong focus on suggestive selling and teamwork. Proven ability to enhance guest experiences and ensure seamless service, contributing to positive reviews and overall restaurant reputation. Ready to offer reliability and flexibility in high energy environments to achieve organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Bartender
Urban Egg, A Daytime Eatery
Fort Collins, CO
06.2022 - Current
- Maintained extensive knowledge of more than 95 menu items, including cocktails, ingredients, preparation methods, and dietary considerations.
- Supervised daily bar operations, ensuring high standards of service and product quality.
- Coordinated with kitchen staff to ensure timely delivery of food orders to guests, enhancing their overall dining experience.
- Trained 12 new team members on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Server/To-Go Specialist
Texas Roadhouse
Fort Collins, CO
05.2018 - 07.2022
- Ensured exceptional customer service by promptly addressing guest needs and ensuring satisfaction.
- Demonstrated product expertise by explaining characteristics of various steak cuts and preparations to guests upon request.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Contributed to a positive, high energy team environment through strong work ethic, reliability, and restaurant-wide communication.
Skills
- Superior customer service
- Suggestive selling
- Staff management
- Adaptability in fast paced settings
Certification
- Previous TIPs (Training for Intervention Procedures) Certification
- Previous ServSafe Certification
Timeline
Lead Bartender
Urban Egg, A Daytime Eatery
06.2022 - Current
Server/To-Go Specialist
Texas Roadhouse
05.2018 - 07.2022