Jeremiah Maughan
Logan,UT
Summary
Excelled in employee training and floor installation, showcasing strong decision-making and technical skills. Achieved notable improvements in workplace safety and service quality, directly contributing to increased customer satisfaction ratings. Reliable Shift Leader with 5 years in customer service industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
5
5
years of professional experience
Work History
Shift Lead
Burger King
07.2018 - 11.2023
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Enforced company policies and regulations with employees.
Floor Installer
Logan Coach
11.2018 - 07.2019
- Delivered exceptional craftsmanship by utilizing specialized tools and techniques for various flooring materials.
- Swept, scraped, and chipped dirt and irregularities from base surfaces and filled cracks with cement and putty to form smooth foundation.
- Maintained excellent communication, cleanliness, and safety standards on work sites and projects, boosting customer satisfaction ratings [Number]%.
- Performed preventive maintenance on already fitted tiles to guarantee longevity.
- Enhanced customer satisfaction by providing efficient and precise floor installation services.
- Ensured compliance with safety regulations during all phases of installation, minimizing workplace hazards.
Education
No Degree - Automotive Mechanics
WyoTech - Laramie
Laramie, WY09.2012
High School Diploma -
Cache High
Logan, UT05.1999
Skills
- Decision-making capabilities
- Customer service focus
- Employee Training
- Guest service
- Team motivation
- Workplace Safety
- Technical knowledge
- Team Supervision
- Strong verbal and written communication
- Training Assistance
- Inventory Counts
Timeline
Floor Installer
Logan Coach
11.2018 - 07.2019
Shift Lead
Burger King
07.2018 - 11.2023
No Degree - Automotive Mechanics
WyoTech - Laramie
High School Diploma -
Cache High