Jeremiah Muzik
T-Mobile, T.C.C. Wireless
KANKAKEE,IL
1
Language
11
years of professional experience
Result-driven professional with extensive experience in multiple fields. Skilled in decision making, time management, inventory control, and team building. Dedicated and committed to implementing efficient and effective strategies that boost productivity throughout the team.
Work History
Retail Sales Manager
3 Years 6 Months- Led sales team to achieve monthly targets through effective training and coaching strategies.
- Developed promotional strategies that enhanced product visibility and increased store traffic.
- Analyzed customer feedback to identify areas for service improvement and implemented action plans.
- Managed inventory levels, ensuring optimal stock availability while minimizing excess products.
- Utilized CRM software to track customer interactions and improve follow-up strategies for sales leads.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Maintained company’s visual merchandise standards through general housekeeping and planograms.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
- Maintained a clean and organized storefront at all times by enforcing strict housekeeping standards across the entire team.
General Manager
3 Years 6 Months- Led operational strategies to enhance customer satisfaction and improve service efficiency.
- Implemented cost-control measures resulting in reduced operational expenses without compromising quality.
- Streamlined inventory management processes to optimize stock levels and minimize waste.
- Developed training programs for team members to elevate service standards and performance.
- Fostered a positive work environment, leading to improved employee retention and engagement levels.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
General Manager
3 Years 9 Months- Managed inventory levels, reducing waste while maintaining product availability.
- Collaborated with marketing teams to develop promotional campaigns increasing foot traffic.
- Facilitated regular team meetings to align goals and improve communication among staff.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee evaluations, and contract details.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
High School Diploma
Skills
Sales expertise
Strong work ethic
Management
Team supervision
Loss prevention
Customer engagement
Shrink reduction
Time management
Decision-making
Staff oversight
Critical thinking
Driven work ethic
Languages
Norwegian
Elementary
Interests
Tech enthusiast
passionate about exploring the latest advancements and innovations.
Youth Development Programs
Team Sports
Science
History
Timeline
Retail Sales Manager
T-Mobile, T.C.C. Wireless
12.2022 - 06.2026Read More
General Manager
Pizza Hut, EYM
04.2019 - 10.2022Read More
General Manager
UBreakiFix
11.2015 - 08.2019Read More
BBCHS
High School Diploma
Read More