Jeremiah Offong
Staten Island
Summary
Dynamic security professional with extensive experience at the United States Army, enhancing team performance and where i learned my core values as a soldier. Skilled in crisis management and conflict de-escalation, I excel in incident reporting and CCTV surveillance. Proven ability to foster relationships and lead teams, ensuring a safe and welcoming environment for all stakeholders. Just Moved from Houston to New York to be with my fiancée and my Son and am ready to start my career in the city I call home now.
Overview
7
7
years of professional experience
Work History
Security Officer
Allied Universal Security Services
06.2017 - 10.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Regional Manager
Titan Security Services
07.2021 - 05.2023
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
Security Supervisor
Smith Protective Services Inc.
03.2018 - 10.2021
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
Education
Diploma -
Robert E. Lee High School
Baytown, TX05.2005
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Detail-oriented
- Physical fitness
- Relationship building and management
- Conflict de-escalation
- Crisis management
- Military experience
- Work ethic
- Punctuality
Timeline
Regional Manager
Titan Security Services
07.2021 - 05.2023
Security Supervisor
Smith Protective Services Inc.
03.2018 - 10.2021
Security Officer
Allied Universal Security Services
06.2017 - 10.2024
Diploma -
Robert E. Lee High School
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