Jeremiah Poindexter
Mays Landing,NJ
Summary
Meticulous Dispatch Supervisor with 1-year background monitoring daily on road performance and coordinating transportation activities. Detail-oriented collaborator skillful in successfully solving issues and distributing driver assignments. Recognized as team player with well-honed leadership and critical thinking skills.
Overview
1
1
year of professional experience
Work History
Dispatch Manager
RMA Limo
06.2023 - Current
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
- Answered phone calls and responded to customer emails.
- Maintained strong relationships with vendors and contractors to ensure seamless service delivery during peak periods.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Monitored flow of paperwork and directed information to appropriate departments.
- Monitored vehicle locations to coordinate timely arrivals.
VIP Chauffeur
RMA Limo
11.2022 - 07.2023
- Adhered to tight schedule and met departure and arrival deadlines.
- Remained up-to-date with flight schedules and monitored delays or cancellations closely to promptly adjust pick-up times as needed.
- Planned routes based on knowledge of local areas, GPS information, and customer preferences.
- Coordinated airport transfers seamlessly between terminals while maintaining strong communication with clients during travel transitions.
- Enhanced client satisfaction by providing punctual, reliable transportation services and maintaining a professional demeanor.
Education
No Degree - Business Management
Morgan State University
Baltimore, MD05.2026
Skills
- Resource Monitoring
- Distance Estimation
- Dispatching field personnel
- Microsoft Office
- Quality Control
- Decision-Making
Timeline
Dispatch Manager
RMA Limo
06.2023 - Current
VIP Chauffeur
RMA Limo
11.2022 - 07.2023
No Degree - Business Management
Morgan State University
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