Summary
Overview
Work History
Education
Skills
Software
Generic
Jeremiah Quarles

Jeremiah Quarles

Washington,DC

Summary

Collaborative Audiovisual and HelpDesk Technician aiming to fulfill an opportunity where background in troubleshooting is aptly utilized. Skilled in offering quality-driven service for client systems. Offering a strong background in communicating with clients to foster loyalty and satisfaction.

Overview

5
5
years of professional experience
1
1
year of post-secondary education
3
3
Languages

Work History

Audio Visual Technician

EMCOR
Washington, DC, DC
07.2020 - Current
  • Position contracting audiovisual support to Department of State and Red Cross events and conferences.
  • Performed various tasks included answering request tickets as well as troubleshooting various equipment such as sound mixers, video conferencing monitors and projectors.
  • Managed loading dock inventory as well as equipment inventory when events were not scheduled.
  • Monitored and repaired audio, video, control systems and video conferencing equipment.
  • Interfaced with customers to explain operation and instill confidence in installed systems.

Audio Visual Specialist / IT Technician

Ricoh USA
07.2018 - 07.2020
  • Conference service specialist that assisted with both audio and visual needs of various meetings.
  • Worked alongside IT department with various tasks including, software deployment, system unlocking, remote desktop connection, server management, phone routing, and web conferencing.
  • Managed hundreds of calls a day and increased productivity by 5%.

Audio Visual Technician

Kellogg Hotel & Conference Center - Gallaudet
Washington, DC
04.2016 - 07.2018
  • Monitored and repaired audio, video, control systems and video conferencing equipment.
  • Interpreted technical data from drawings, blueprints, schematics and service manuals.
  • Correctly read and interpreted audio-visual diagrams.
  • Commended by management for continuous punctuality and superior performance.
  • Interfaced with customers to explain operation and instill confidence in installed systems.

Education

Associate's degree - Theatre Production

Garrett College
Mchenry, MD
09.2020 - 12.2020

Certification in Computer Science - undefined

Harvard University
09.2020 - 12.2020

Certification in Information Technology -

Google
Washington DC
01.2021 - Current

Skills

PowerShellundefined

Software

Microsoft Team Meetings (4 yrs)

Skype for Business (6 yrs)

Adobe Creative Cloud (8 yrs)

WebEx (5 yrs)

Zoomgov (4 yrs)

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Jeremiah Quarles