An innovator that brings real solutions to complex problems in real time.
Overview
4
4
years of professional experience
Work History
Promotional Brand Founder
Self Employed
03.2020 - Current
Founded promotional company, and team of two, that combines entertainment with community service through the innovation of ideas for creative events that reaches market of 1,000 people with team of two
Established a network of local businesses for collaboration during events serving those who have shown a need for recourses, including the African American and latinX
Partnered with multiple non-profit institutions through event promotion, recognizing the needs of their current and potential stakeholders, to expand their network and increase funding opportunities
Lead routine staff meetings for supervision and trainings with the University's Career Center, Student Activity Board, and the campus President Office, reduced staff errors with client engagement by more than 50%.
Program Manager
North Carolina Department Of Health And Human Services
09.2023 - 06.2024
Improved program efficiency by streamlining processes and implementing time-saving solutions.
Managed cross-functional teams for successful project completion within deadlines and budgets.
Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
Developed strategic plans, setting clear objectives and achievable milestones for the team.
Optimized resource allocation, effectively balancing priorities and managing competing demands.
Established strong relationships with key stakeholders, ensuring support for program initiatives.
Streamlined communication channels to facilitate efficient collaboration among team members and stakeholders.
Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
Managed and supervised administrative and daily program operations, complying with policies and regulations.
Met with project stakeholders on regular basis to assess progress and make adjustments.
Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Business Analyst Intern Consultant
Nc Department Of Health And Human Services
06.2023 - 08.2023
Analyzed market, technology and industry to report on findings, maintain current trends, and share innovative ideas during department meetings
Planned prevention events to bring awareness to health disparities in African American and LatinX communities in regards to MPOX and Covid-19
Built the communications work stream for HBCU/MSI internship cohort through daily duties
Established a social media campaign for the change champions to connect to consumers on a more personal level
Project Coordinator
Entrepreneurs Among Us
08.2021 - 05.2023
Spearheaded and coordinated the first Entrepreneurship Club at St. Augustine University, recruiting 30 members from two HBCUs and one PWI with the result of a successful 32 week school year
Assisted in the establishment of a student lead economy by preparing and submitting student surveys, coordinating steering committee meetings, managing contracts for campus activities, and processing invoices
Surveyed member skills to assist in the creation of incident command/operations structure within the university to take over tasks from the community level in response to the COVID-19 pandemic.
Maintained communication with appropriate departments to share project developments and opening opportunities for current and previous students
Managed competing demands and professionally adapted to frequent change, delays and unexpected events
Sales & Marketing Intern
Marketing & Communications Department
05.2020 - 05.2023
Conducted thorough market research and competitor analysis to identify trends, opportunities, community-based disparities, and target audience preferences from other four-year universities, public high schools, and Community colleges
Produced compelling and engaging written and visual content for blog posts, social media updates, and email newsletters
Developed and implemented marketing strategies to increase brand awareness and consumer engagement, resulting in a 45% increase in social media following
Built connections to larger platforms such as radio stations, and television, effectively collaborating with cross-functional teams, stakeholders, and external vendors to achieve the marketing objective of bridging the gap between students, alumni, and the community
Prepare staff for grant interviews by writing talking points and conducting mock engagement
Successfully managed multiple marketing projects simultaneously, ensuring timely delivery and adherence to budgetary constraints
PA Announcer
Saint Augustine's University
09.2021 - 05.2023
Operated studio equipment and produced show advertisements
Researched topics for comment and discussion In collaboration with advertising partners to develop and deploy effective promotional strategies
Interviewed show guests and moderated discussions around musical selections, political happenings, and other items of interest
Built broadcast storylines and music playlists to interest listeners, deliver exceptional programming, and grow station audience
Spearheaded promotional appearances on behalf of station and to increase sales for advertisers
Jr Service Manager
Firestone Complete Auto Care
12.2020 - 04.2021
Assisted senior service managers in overseeing daily operations and ensuring efficient service delivery
Coordinated and scheduled service appointments, ensuring optimal utilization of resources
Maintained accurate records of customer interactions, service details, and vehicle maintenance history
Collaborate with technicians to diagnose vehicle issues and recommend appropriate repairs
Monitor service quality, day to day deliverables, and ensure adherence to established standards and procedures
Assist in managing inventory and ordering parts to maintain adequate supply
Education
Bachelor of Science - Business Administration
Saint Augustine's University
05.2023
DJ -
Official DJ
Raleigh, NC
2023
Saint Augustine's University
Raleigh, NC
2023
Saint Augustine's University
Raleigh, NC
2022
Skills
Communication Skills
Critical thinking
Problem solving
Service Professional
Event Planning & Promotion
Project Management
October 2021 IBM: Cloud
November 2021 IBM: Threat Intelligence
November 2021 IBM: Enterprise Data Science
Virtualization
Microsoft Office
Teams virtual business software
Visio Work-stream development
Outlook email and scheduling
Timeline
Program Manager
North Carolina Department Of Health And Human Services