Jeremiah Seip
Defiance,OH
Summary
Dynamic Customer Service Representative with proven expertise at the Social Security Administration, excelling in customer relations and active listening. Recognized for effectively resolving complex inquiries and enhancing customer satisfaction through critical thinking and precise data entry. Committed to delivering exceptional support and fostering positive client experiences.
Overview
21
21
years of professional experience
Work History
Customer Service Rep / Claims Representative
Social Security Administration
02.2005 - Current
- Assisted customers with inquiries and troubleshooting issues.
- Provided support to team members in resolving customer complaints.
- Documented customer interactions using CRM software.
- Learned product features to effectively communicate benefits to customers.
Education
Bachelor of Science - Business Administration
Franklin University
Columbus, Ohio, OH08-2004
Skills
- Customer service
- Customer relations
- Active listening
- Critical thinking
- Data entry
Timeline
Customer Service Rep / Claims Representative
Social Security Administration
02.2005 - Current
Bachelor of Science - Business Administration
Franklin University