Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeremiah Smith

Computer Tech
Orem,UT

Summary

To get into a job that will provide the opportunity to work with fun people and work on interesting problems. More then that I love to help customers. When a customer comes in with an issue and is frustrated and unable to figure it out. I enjoy being able to find and fast solution and provide excellent service so that can leave and can be confident that if any other issue happens in the future, they can come to us for help.

Overview

23
23
years of professional experience
3
3
years of post-secondary education
1
1
Language

Work History

Server Technician

Solai Inc.
Reno, NV
11.2022 - Current
  • Performed network security design and integration duties.
  • Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
  • Monitored network hardware operations to evaluate proper configuration.
  • Implemented technical solutions to solve customer issues and increase satisfaction.
  • Monitored systems in operation and quickly troubleshot errors.
  • Upgraded operating systems and computer software to perform compatibility with programs.
  • Installed and maintained hardware and computer peripherals to store tangible components.
  • Administered and prepared programs for IP addresses, developed network resources.
  • Maintained company servers, computers, printers, cables and other equipment.

Photo Lab Technician / Electronics Technician

Walmart
Lindon, UT
04.2018 - 11.2022
  • Intake and Processing of product.
  • Greeting and processing of customer orders.
  • Processing of customer problems and issues with orders.
  • Pulling product to the sales floor and working freight.
  • Assisting with other store needs, carrying product to customer’s cars, cart runs, and assisting customers.
  • Processing of returns
  • Facing, blocking, or zoning product.
  • Helping customers locating product throughout the store.
  • Displayed originality while utilizing [Software] to help customers create unique photo products.
  • Operated photo department cash register to scan items and process checks and credit card transactions.
  • Processed and handled film, negatives and prints in accordance with quality standards.
  • Utilized problem-solving techniques to resolve issues with photographic processing machines.
  • Trained employees on proper procedures for handling money, printing photographs and restocking supplies.
  • Accepted and completed in-person and online orders for photographs and photo merchandise.

Photo Lab Technician / Electronics Sales Associate

Walmart
Cedar Hills, UT
04.2014 - 09.2017
  • Intake and Processing of product.
  • Greeting and processing of customer orders.
  • Processing of customer problems and issues with orders.
  • Pulling product to the sales floor and working freight.
  • Assisting with other store needs, carrying product to customer’s cars, cart runs, and assisting customers.
  • Processing of returns
  • Facing, blocking, or zoning product.
  • Helping customers locating product throughout the store.

Sales floor Associate / Unloader

Shopko
Provo, UT
02.2013 - 08.2013
  • Assisting customers on the phone and in store.
  • Working freight to the floor.
  • POG and mod setup.
  • Separating product by type and department.
    Pulling product to the sales floor and down stacking product.
  • Assisting with other store needs, carrying product to customer’s cars, cart runs, and assisting customers

Site To Store

Walmart
Lindon, UT
08.2009 - 02.2013
  • Site To Store
  • Intake and Processing of Site To Store product
  • Greeting and processing of customer orders
  • Processing of customer problems and issues with orders
  • In charge of Pick Up Today orders
  • Unloading product from the daily truck
  • Separating product by type and department
  • Pulling product to the sales floor and down stacking product in grocery department
  • Assisting with other store needs, carrying product to customer’s cars, cart runs, and assisting customers
  • Apparel Department
  • Answering and direction customer calls, to department or complaints to managers
  • Processing of returns
  • Facing product on racks/tables
  • Helping customers locating product throughout the store
  • Locating employees, and directing them to locating in need of customer service.

Website / Computer Tech

Hwy 50 Garage
Dayton, Nevada
09.2009 - 12.2009
  • Building, upgrading, and maintenance of company website
  • Repair of company and person computers of company employees
  • Occasional help with car repair.

Tech Expert, PC Technician, Supervisor

Staples Inc
05.2005 - 03.2009
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Repair of PC and laptop hardware.
  • Cleanup of software and hardware.
  • Install, and upgrade of software and hardware.
  • Advanced Troubleshooting.
  • Electronics Department
  • Updating Mods/POG’s, End caps, and Displays.
  • Restocking department.
  • Unloading of the truck, and moving product to floor to be worked.
    Selling of product, and staples specific product. Staples software, and service plans.
  • Daily inventory of high end merchandise.
    Weekly changing of shelf prices.

Bell Desk Attendant

Silver Legacy
, Nevada
11.2004 - 03.2005
  • Assist Customers with Luggage bags etc
  • Assist with accommodations of customers
  • Helping to locate entertainment
  • Assisting customers find transportation
  • Moving customer’s luggage from room to their vehicle.

Projectionist

Premier Palace
, Kansas
06.2000 - 10.2004
  • Build movies from reels
  • Run 11 projectors on a strict time schedule
  • Maintain and basic repair on projectors
  • Concessions
  • Cooking/Baking of food and other concessions
  • Selling of product, and up selling
  • Proper handling of food, checking temperature of perishables
  • Floor Cleaning
  • Cleaning of all movie theaters
  • Running of ticket station
  • Directing customers to their theaters
  • Announcing seating and times movies are about to start.

Education

Southeast High School
01.1999 - 05.2002

Skills

    Component installation

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Timeline

Server Technician

Solai Inc.
11.2022 - Current

Photo Lab Technician / Electronics Technician

Walmart
04.2018 - 11.2022

Photo Lab Technician / Electronics Sales Associate

Walmart
04.2014 - 09.2017

Sales floor Associate / Unloader

Shopko
02.2013 - 08.2013

Website / Computer Tech

Hwy 50 Garage
09.2009 - 12.2009

Site To Store

Walmart
08.2009 - 02.2013

Tech Expert, PC Technician, Supervisor

Staples Inc
05.2005 - 03.2009

Bell Desk Attendant

Silver Legacy
11.2004 - 03.2005

Projectionist

Premier Palace
06.2000 - 10.2004

Southeast High School
01.1999 - 05.2002

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Jeremiah SmithComputer Tech