JEREMIAH SOTO
SPRINGFIELD,USA
Summary
Warehouse Supervisor with 9 years of experience in logistics and team leadership, adept at enhancing productivity and maintaining safety standards. Demonstrates expertise in inventory management and conflict resolution, fostering a collaborative and skilled workforce. Committed to driving operational efficiency and customer satisfaction through strategic logistics coordination and safety training.
Overview
9
9
years of professional experience
Work History
Freight Operations Supervisor
XPO
Chicopee, Massachusetts
02.2025 - Current
- Supervised daily freight operations and ensured compliance with safety regulations.
- Coordinated shipments and resolved transportation issues promptly.
- Managed team schedules and assigned tasks to optimize workflow efficiency.
- Implemented process improvements to enhance operational effectiveness.
- Analyzed data from customer feedback surveys to identify areas for improvement in service delivery.
DOCK SUPERVISOR
SAIA LTL Freight
Springfield, USA
08.2022 - 01.2025
- Managed dock operations, improving workflow efficiency and reducing delays.
- Coordinated team schedules, leading to a 12% increase in productivity.
- Implemented safety protocols, decreasing workplace incidents.
- Streamlined freight handling, enhancing customer satisfaction.
- Trained staff, fostering a collaborative and skilled workforce.
- Ensured safety compliance, resulting in zero incidents over 11 months, demonstrating attention to detail.
- Operated powered industrial trucks to transport materials across warehouse, maintaining stringent safety protocols and optimal inventory organization.
- Streamlined loading procedures and reduced material handling time while maintaining perfect safety record and inventory accuracy.
- Coordinated with warehouse team to optimize material flow, ensure timely deliveries, and maintain seamless operations across shifts.
- Partnered with dispatch team to develop innovative loading sequences, enhancing dock-to-truck efficiency while preserving inventory accuracy.
- Load/Unload trucks via Forklift and complete package quality checks on all materials.
- Review Packaging slips for all inbound/outbound loads and complete all necessary paperwork.
- Perform safety inspections, proper loading procedures and maintain a safe/clean work environment.
FORKLIFT OPERATOR
SAIA LTL Freight
Springfield, USA
09.2021 - 08.2022
- Operated forklifts to transport materials within warehouse efficiently.
- Conducted routine safety inspections on equipment before operation.
- Maintained accurate inventory records through regular stock checks.
- Collaborated with team members to ensure timely order fulfillment.
- Loaded pallets onto trailers for shipment.
FORKLIFT OPERATOR
FedEx Freight
Windsor Locks, USA
09.2019 - 07.2021
- Loaded and unloaded freight from trucks using pallet jacks and forklifts.
- Followed safety protocols to minimize risks during operations.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Maintained current forklift training and certification as required by company policies.
GROUP LEADER
Boys & Girls Club
West Springfield, USA
07.2018 - 12.2019
- Led diverse youth groups in educational activities, fostering personal development and implementing engaging programs while maintaining safety protocols.
- Developed and executed structured after-school activities, enhancing student engagement and creating measurable improvements in attendance.
- Coordinated with team members to design inclusive recreational programmes, mentored youth, and facilitated positive group dynamics.
BARISTA / SALES ASSOCIATE
Target
Holyoke, USA
10.2016 - 07.2018
- Delivered exceptional customer service while crafting specialty beverages and maintaining store presentation, building strong rapport with regular customers.
- Managed dual responsibilities in beverage preparation and retail sales, ensuring accuracy in cash handling and inventory management.
- Streamlined drink preparation processes while maintaining quality standards, reducing customer wait times during peak hours.
- Trained new team members on beverage preparation and store protocols while fostering a positive work environment.
Education
BACHELORS - BUSINESS MANAGEMENT
Westfield State University
Westfield, MA01.2026
ASSOCIATES -
STCC
Springfield, MA12.2016
Diploma -
Chicopee High School
Chicopee, MA05.2015
Skills
- Inventory Management
- Team Leadership
- Logistics Coordination
- Safety Training
- Conflict Resolution
- Customer Service
- Warehouse Management
- Training Development
- Problem Solving
- Time management
- Hand and power tools
Timeline
Freight Operations Supervisor
XPO
02.2025 - Current
DOCK SUPERVISOR
SAIA LTL Freight
08.2022 - 01.2025
FORKLIFT OPERATOR
SAIA LTL Freight
09.2021 - 08.2022
FORKLIFT OPERATOR
FedEx Freight
09.2019 - 07.2021
GROUP LEADER
Boys & Girls Club
07.2018 - 12.2019
BARISTA / SALES ASSOCIATE
Target
10.2016 - 07.2018
BACHELORS - BUSINESS MANAGEMENT
Westfield State University
ASSOCIATES -
STCC
Diploma -
Chicopee High School