BRIAN SMITH
Atlanta,GA
Summary
Experienced Freight Operations Supervisor with over 25 years at Freeman, specializing in warehouse management, safety, and logistics. Proven track record in enhancing customer satisfaction, developing effective contingency plans, and ensuring seamless trade show setups. Adept at certified forklift operations and proactive problem-solving, committed to optimizing operational efficiency and safety.
Overview
28
28
years of professional experience
Work History
Freight Operations Supervisor
Freeman
2021.08 - 2024.07
- Ensured a safe work environment by adhering to safety protocols and conducting regular equipment inspections.
- Enhanced customer satisfaction by efficiently addressing inquiries, resolving issues, and maintaining clear communication about shipment statuses.
- Created and implemented contingency plans to address potential disruptions, such as equipment malfunctions and adverse weather conditions, ensuring uninterrupted operations.
- Conducted regular risk assessments to identify potential hazards, subsequently taking corrective actions to mitigate any negative impact on freight operations safety or efficiency.
- Improved warehouse efficiency by implementing streamlined processes for freight handling and organization.
- Implemented quality control measures to minimize damaged goods during transportation or storage within the facility.
- Collaborated with other departments such as sales or customer service teams to ensure alignment of business goals across all functional areas impacting freight operations performance outcomes positively.
Show Management Lead
Freeman
1996.06 - 2021.08
- Coordinated trade show setups, including receiving and staging freight, managing registration, and supporting media centers and classes.
- Oversaw the packing and return of all freight to management offices, ensuring a streamlined 6 to 10-day process.
- Led change project teams, providing clear guidance on roles, responsibilities, goals, timelines, and expected outcomes.
- Designed detailed impact assessments to identify potential risks and mitigate organizational disruptions during critical change projects.
Education
Bachelor of Science - Biology
Clark Atlanta University
Atlanta, GASkills
- Warehouse Operations
- Transportation Planning
- Certified Forklift Operator (up to $30k)
- Team Leadership
- Logistics Coordination
- Inventory Management
Timeline
Freight Operations Supervisor
Freeman
2021.08 - 2024.07
Show Management Lead
Freeman
1996.06 - 2021.08
Bachelor of Science - Biology
Clark Atlanta University
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