Working in the quality assurance field for the past 7 years has been a fruitful experience. In that time, I have built up an extensive knowledge of various applications and skills used in the QA testing field.
Work History
Quality Assurance Specialist
1 Year 3 Months
DAQA | 05.2025 - Current
Developed and implemented quality assurance protocols to enhance product reliability.
Conducted thorough inspections and audits to ensure compliance with industry standards.
Collaborated with cross-functional teams to identify areas for process improvement.
Streamlined the documentation process, ensuring adherence to industry standards and regulatory requirements.
Sales Associate
7 Months
Best Buy | 10.2024 - 05.2025
Collaborated with team members to achieve monthly sales targets and improve store performance.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
QA Analyst
8 Months
Testronic at Riot Games | 12.2023 - 08.2024
Performed manual and automated quality checks.
Prepared reports and submitting them to the relevant authority for action.
Tested functionality and performance of any given product or software provided.
Collaborated with management to formulate policies via creating new documentation for established coworkers and new hires.
Determined the methods for data collection to ensure the appropriate tools are used to gather relevant data along with extra data that may prove beneficial in future processes.
Consulted with Engineers as a Point of Contact for a specialized pod of testers.
QA Technician
1 Year
Testronic at Riot Games | 01.2022 - 01.2023
Performed manual and automated quality checks.
Tested functionality and performance of any given product or software provided.
Documented various issues while providing the necessary media, logs, and reproduction steps to help developers properly fix issues.
Assisted fellow testers in compiling feedback for submission after playtesting the title.
Test Lead/Build Coordinator
9 Months
Electronic Arts EABR | 12.2020 - 09.2021
As a Build Coordinator, I distributed development builds to their respective projects throughout the entire facility.
Managed the JIRA database, assisting developers and testers when querying the database for existing issues.
Simulated software production environments to allow for enhanced testing.
Communicated via conference calls with business partners concerning issues or upcoming builds.
Apex Legends Game Balance & QA Tester
3 Years 2 Months
Electronic Arts EABR | 09.2017 - 11.2020
Thoroughly investigated the title to ensure it had a smooth and successful launch.
Communicated with developers on ways to improve the title.
Organize meetings with peers to share ideas on how to implement new features within the title.
Tested the title from Alpha to 16 successfully launched seasons.
Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
Education
High School Diploma
McKinley Senior High School | Baton Rouge | 05-2015