Jeremiah Williams
Brandon
Summary
Results-driven Customer Relations Specialist experienced in utilizing CRM software to track customer interactions. Known for effective communication and problem-solving skills that elevate customer satisfaction and streamline service delivery.
Overview
3
3
years of professional experience
Work History
Customer Relations Specialist
Suburban Propane
Franklin, NH
06.2025 - Current
- Assisted customers with inquiries, providing accurate information and resolving issues promptly.
- Managed customer accounts, ensuring timely updates and efficient service delivery.
- Collaborated with team members to enhance customer satisfaction through effective communication strategies.
- Utilized CRM software to track interactions and maintain detailed records of customer feedback.
Team Member
Tractor Supply Company
Chichester, NH
01.2024 - 06.2025
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained organized merchandise displays, ensuring compliance with company standards and visual guidelines.
- Operated cash register efficiently, processing transactions accurately and handling customer payments.
- Collaborated with team members to restock inventory, improving product availability and store appearance.
Crew Member
Dunkin' Donuts
Concord, NH
07.2023 - 04.2024
- Provided exceptional customer service by efficiently taking orders and addressing customer inquiries.
- Operated cash register accurately, ensuring smooth transaction processes and maintaining financial accountability.
- Prepared food and beverages following recipes and safety guidelines to deliver high-quality products consistently.
- Maintained cleanliness and organization of workstations, contributing to a safe and welcoming environment for customers.
Cashier
Shaws And Star Market
Hillsborough, NH
01.2023 - 07.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash register operations, ensuring accurate cash handling and balancing at shift end.
- Assisted customers with product inquiries, enhancing overall shopping experience and satisfaction.
- Maintained cleanliness and organization of checkout area to promote safety and accessibility.
Education
High School Diploma -
Concord High School
Concord, NH06.2024
Skills
- Multi-line phone talent
- Quality control
- International sales support
- Feedback analysis
- Delivery scheduling
- Store cleaning
- Complaint handling
- Complaint resolution
- Paperwork processing
- Account management
- CRM software
- Customer relations
Languages
English
Native or Bilingual
Timeline
Customer Relations Specialist
Suburban Propane
06.2025 - Current
Team Member
Tractor Supply Company
01.2024 - 06.2025
Crew Member
Dunkin' Donuts
07.2023 - 04.2024
Cashier
Shaws And Star Market
01.2023 - 07.2023
High School Diploma -
Concord High School