Jeremy Preston

During my time as a Service Technician, I was responsible for repairing a variety of appliances, including dishwashers, ovens, ice machines, and other household/commercial equipment. I effectively diagnosed and resolved technical issues, ensuring optimal functionality. Additionally, I maintained detailed records of each service visit by writing clear and concise service tickets, outlining the steps taken to identify and resolve issues, and confirming that the solutions were effective.

During my time as a Service Technician, I was responsible for repairing a variety of appliances, including dishwashers, ovens, ice machines, and other household/commercial equipment. I effectively diagnosed and resolved technical issues, ensuring optimal functionality. Additionally, I maintained detailed records of each service visit by writing clear and concise service tickets, outlining the steps taken to identify and resolve issues, and confirming that the solutions were effective.

During my time as a Service Technician, I was responsible for repairing a variety of appliances, including dishwashers, ovens, ice machines, and other household/commercial equipment. I effectively diagnosed and resolved technical issues, ensuring optimal functionality. Additionally, I maintained detailed records of each service visit by writing clear and concise service tickets, outlining the steps taken to identify and resolve issues, and confirming that the solutions were effective.

Before enrolling in technical college for Appliance Repair, I gained hands-on experience by accompanying my instructor on service calls. During this time, I assisted with the repair of washing machines, microwaves, and ovens. I also shadowed my mentor, who trained me in the proper use of a multimeter to diagnose and test components such as infinite switches, capacitors, motors, and transformers.

As my skills progressed, I began completing service calls independently. After each repair, I documented my experience and shared it with my instructor and classmates. I explained the steps I used to diagnose the issue, the solution I identified, and the procedures followed to repair the appliance correctly and safely.

In my role as an IT Intern, I gained hands-on experience in managing and updating hardware such as laptops, desktops, and iPads. I provided troubleshooting support for printers and assisted in the building and repair of computers. Additionally, I efficiently completed service tickets submitted by school staff, addressing technical issues in a timely and professional manner.