Jeremy Abel
Leeds
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
2017
2017
years of post-secondary education
Work History
Grocery Team Leader
Publix
Hoover
02.2020 - Current
- Supervised daily operations of grocery department team members
- Trained staff on customer service and product knowledge standards
- Managed inventory levels and conducted regular stock audits
- Assisted customers with inquiries and product selections
- Implemented promotional displays to enhance product visibility
- Collaborated with management on departmental goals and initiatives
- Resolved customer complaints promptly and professionally while maintaining a positive attitude.
- Communicated effectively with vendors regarding delivery schedules or order cancellations.
- Conducted regular checks on price tags to ensure accuracy across all products in the store.
Plumber's Assistant
Leeds Plumbing
Leeds
08.2013 - Current
- Assisted licensed plumbers with installations and repairs of plumbing systems.
- Maintained tools and equipment for efficient plumbing operations.
- Helped customers understand plumbing issues and provided necessary support.
- Prepared job sites by gathering materials and setting up work areas.
- Conducted routine maintenance checks on plumbing fixtures and systems.
Retail Sales Associate
Gap Factory
Leeds
10.2017 - 01.2020
- Assisted customers with product selection and provided detailed product information.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Collaborated with team members to meet daily sales goals and improve customer service.
- Managed inventory levels by restocking shelves and conducting regular stock checks.
- Handled customer inquiries and resolved issues in a professional manner.
- Trained new associates on store policies, procedures, and customer service standards.
- Implemented visual merchandising strategies to enhance product displays and store layout.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Senior Game Advisor
GameStop
Leeds
10.2015 - 10.2017
- Assisted customers in selecting games and consoles based on preferences.
- Provided product knowledge to enhance customer gaming experiences.
- Managed inventory levels to ensure stock availability for popular items.
- Trained new team members on store procedures and customer service standards.
- Resolved customer inquiries and complaints with effective communication skills.
- Maintained a clean and organized sales floor for an inviting shopping environment.
- Resolved customer complaints promptly and professionally.
- Resolved conflicts between customers or staff members in a professional manner.
Retail Sales Associate Cashier
Dollar Tree
Leeds
06.2014 - 10.2015
- Assisted customers in locating products and answering questions.
- Operated cash register and processed transactions efficiently.
- Maintained cleanliness and organization of sales floor and checkout areas.
- Stocked shelves with merchandise and ensured proper product displays.
- Monitored inventory levels and reported shortages to management.
- Greeted customers and provided excellent customer service.
Education
Associate of Science - History
Jefferson State Community College
Birmingham, Alabama, AL 08.2013 - 05.2017
Leeds High School
Leeds, ALSkills
- Inventory management
- Product merchandising
- Customer service training
- Stock auditing
- Vendor communication
- Conflict resolution
- Problem solving
- Effective communication
Timeline
Grocery Team Leader
Publix
02.2020 - Current
Retail Sales Associate
Gap Factory
10.2017 - 01.2020
Senior Game Advisor
GameStop
10.2015 - 10.2017
Retail Sales Associate Cashier
Dollar Tree
06.2014 - 10.2015
Plumber's Assistant
Leeds Plumbing
08.2013 - Current
Associate of Science - History
Jefferson State Community College
08.2013 - 05.2017
Leeds High School