Jonathan Hauser
Tarpon Springs,FL
Summary
Dedicated and hardworking Grocery Team Leader with strong history of leading high-performance teams to meet and exceed sales, service and operational objectives. Diligent about monitoring shrinkage, managing records, and keeping teams productive and motivated. Focused on driving revenue growth with proactive and strategic approaches.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Grocery Team Leader
Publix
Tarpon Springs, FL
10.2017 - Current
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Directed and supervised staff performance.
- Lead by example and took responsibility for all actions drive culture of performance excellence.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Assisted customers with inquiries regarding product availability or pricing information.
- Coached staff on strategies to enhance performance and improve customer relations.
- Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
- Conducted regular checks on price tags to ensure accuracy across all products in the store.
- Researched out-of-stock items to find additional inventory in other store locations.
- Conducted department walkthrough to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Communicated effectively with vendors regarding delivery schedules or order cancellations.
- Mentored newly hired staff in upselling techniques to improve sales.
- Provided feedback on employee performance during weekly meetings with management staff.
- Collaborated with other departments such as marketing or operations to coordinate promotions or special events.
- Created monthly reports outlining inventory discrepancies, sales trends, labor costs.
- Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
- Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
- Trained, managed and motivated employees to promote professional skill development.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Analyzed store's inventory and ordered merchandise and products to keep stock level.
- Delegated work to staff, setting priorities and goals.
- Recognized by management for providing exceptional customer service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
Grocery Team Leader
Publix
Tarpon Springs, FL
10.2017 - Current
Education
GED -
Palm Harbor University High School
Palm Harbor, FLSkills
- Task Delegation
- Inventory Merchandising
- Product Merchandising
- Customer Service and Assistance
- Training and Mentoring
- Employee Management
- Visual Merchandising
- Product Display Oversight
- Ordering of Products
- Loss Prevention
- Product Sales
- Inventory Management
- Decision-Making
- Adaptable to Changing Demands
- Team Building and Motivation
- Inventory and Stocking
- Marketing and Advertising
- Multitasking and Prioritizing
- Store Reset and Recovery
- Merchandise Promotion and Display
- Delegation and Supervision
- Relationship Building
- Merchandise Quality Assurance
- Superior Work Ethic
Certification
- CPR Certified
References
References available upon request.
Timeline
Grocery Team Leader
Publix
10.2017 - Current
Grocery Team Leader
Publix
10.2017 - Current
GED -
Palm Harbor University High School