Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
CustomerServiceRepresentative
Jeremy Adams

Jeremy Adams

management
Sandy,UT

Summary

Dedicated and detail-oriented Customer Service specialist with 18 years of management experience. Skilled at prioritizing, completing multiple tasks simultaneously and following through to achieve goals. Flexible and goal-oriented team player with expertise in scheduling, customer relationship management and document control. Dependable self-starter seeking to leverage background into a management role with progressive organization.

Overview

27
27
years of professional experience

Work History

Store Manager

Firestone Complete Auto Care, BRO
West Jordan, UT
09.2019 - 09.2023
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Prepared weekly schedules to verify proper coverage within fiscal guidelines.
  • Established store tactics and strategies to achieve operational performance and sales goals.

Store Manager

Autozone
Slc, UT
09.2004 - 09.2019
  • Supervise a team of 10 while improving store sales by 13% for FY 2019
  • Interviewed, hired, and training new employees.
  • Updated store pricing, signage and merchandising based on current promotions.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
  • Oversaw inventory tracking, management and physical inventory counts.
  • Created and delivered weekly schedule assignments to staff members in a timely manner.

Ground radio repair

Usmc
Camp Pendleton, CA
08.1996 - 10.1999

Install, diagnose, and repair  military communication equipment

Platoon admin officer - process leave requests, insure training standards, maintain records


Education

High School Diploma -

West high school
Salt Lake City, UT
1996

Skills

  • Time management skills
  • Training and development
  • Expense management
  • Building Effective Relationships
  • Customer Service
  • Operations management
  • Inventory management
  • Sales
  • Leadership
  • Accomplishments

    Presidents club fiscal year 2015

    ASE certified Parts Specialist 10+ years

    Timeline

    Store Manager

    Firestone Complete Auto Care, BRO
    09.2019 - 09.2023

    Store Manager

    Autozone
    09.2004 - 09.2019

    Ground radio repair

    Usmc
    08.1996 - 10.1999

    High School Diploma -

    West high school
    Jeremy Adams management