Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jeremy Baughn

SanTan Valley,Az

Summary

I am an eight year combat veteran who served with the US Marine Corps, earning ten commendations and awards for outstanding honorable service. I am a Collaborative Operations manager with 13 years of experience directing operations, defining corporate vision, and motivating team members through collaboration and strategic innovation. Motivated Apprentice with expertise using equipment, hand tools and power tools to complete tasks quickly and accurately. Committed to bringing hardworking mentality and mechanical skills to workplace. Flexible individual willing to work long hours.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Operations Manager

Crescent Crown Distribution LLC
10.2007 - 11.2020
  • Established objectives for staff, monitored performance, and coached on strategies to improve results
  • Established customer relationships to generate more business, maintain store profitability, and expand brand loyalty and recognition
  • Developed quality talent from within to retain engaged employees and remain competitive
  • Managed (4) salary supervisors, 13 CDL drivers, and 130 SET Merchandisers to execute at the highest level in retail execution.

Operations Manager

Ferguson
01.2021 - 03.2023
  • Compiled, analyzed, and reported on internal and market data to refine operations approaches
  • Monitored processes, identified gaps, and resolved operational issues to correct organizational deficiencies
  • Enhanced project efficiency by implementing effective pipe installation and repair strategies.
  • Delivered exceptional results under tight deadlines by prioritizing tasks, delegating responsibilities, and overseeing all aspects of pipe installation projects from start to finish.
  • Aligned new initiatives with operational process by effectively coordinating plans, resources, and teams according to established procedures
  • Facilitated communication and collaboration between departments to streamline work, reduce errors, and avoid unnecessary delays
  • Used forecasting data to prepare daily work assignments, delegate tasks, and expertly meet business demands.
  • Increased productivity by streamlining pipe installation processes and optimizing team workflows.
  • Conducted thorough pre-construction reviews of drawings and specifications to identify potential issues before they impacted project progress or budget.
  • Oversaw all aspects of pipe fabrication from material selection to final assembly while maintaining strict adherence to industry guidelines and client specifications.

Plumbing Associate

Local Plumbing
03.2023 - Current
  • Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues.
  • Enhanced team productivity by effectively collaborating on large-scale commercial projects.
  • Reduced downtime for clients through prompt and accurate troubleshooting of plumbing systems.
  • Increased client retention with exceptional communication and follow-up on service calls.
  • Maintained organized inventory of tools and supplies, streamlining job completion times.
  • Contributed to increased revenue by upselling additional services based on customer needs assessments.

Education

Associates Degree: Business Administration -

American Intercontinental University

Skills

  • Performance Management
  • Strategic Planning
  • Operations Management
  • Team Leadership
  • Adaptability
  • Commercial Construction Experience

Certification

Fork lift certification

EMT certification

References

References available upon request.

Timeline

Plumbing Associate

Local Plumbing
03.2023 - Current

Operations Manager

Ferguson
01.2021 - 03.2023

Operations Manager

Crescent Crown Distribution LLC
10.2007 - 11.2020

Associates Degree: Business Administration -

American Intercontinental University

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Jeremy Baughn