Jeremy Bayles
Jimmy John's
Rockford,IL
1
Certification
10
years of professional experience
Results-driven General Manager with expertise in operations management and team building. Proven ability to enhance service efficiency, drive business growth, and foster positive customer relationships. Effective time management skills, multitasking abilities, and communication.
Work History
General Manager
7 Years 10 Months- Streamlined daily operations, enhancing service efficiency and customer satisfaction.
- Led training programs for staff, fostering a culture of excellence and teamwork.
- Implemented inventory management systems, reducing waste and optimizing supply chain processes.
- Developed strategic marketing initiatives to increase brand awareness and drive sales growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Established operational procedures that improved workflow efficiency and reduced service times.
- Fostered a positive work environment through effective communication and conflict resolution.
Gas Station Attendant
1 Year 1 Month- Assisted customers with inquiries and resolved issues efficiently.
- Managed inventory levels and restocked merchandise as needed.
- Maintained cleanliness of fueling area and convenience store for optimal customer experience.
- Monitored sales transactions for accuracy and processed payments effectively.
- Trained new staff on operational procedures and customer service standards.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
Package Handler
1 Year- Operated conveyor systems to efficiently sort and transport packages within warehouse environment.
- Managed loading and unloading of air packages, ensuring adherence to safety protocols.
- Followed safety regulations to maintain safe work environment.
- Followed verbal and written instructions to properly move and ship products.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
Cash Office Associate
1 Year 1 Month- Managed cash handling processes, ensuring accuracy and compliance with company policies.
- Reconciled cash drawers daily, identifying discrepancies and resolving issues promptly.
- Trained new associates on cash office procedures and best practices for efficiency.
- Streamlined inventory management through effective tracking of cash and merchandise flow.
Education
Associate of Arts - Music
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Time management
Efficient multi-tasker
Effective leader
Training and coaching
Relationship building
Customer relationship management
Labor cost controls
Staffing
Certification
Servesafe manager certificate
Timeline
General Manager
Jimmy John's
10.2018 - CurrentRead More
Gas Station Attendant
Casey's
09.2017 - 10.2018Read More
Package Handler
UPS
09.2016 - 09.2017Read More
Cash Office Associate
Meijer
08.2016 - 09.2017Read More
Rock Valley College
Associate of Arts from Music
Read More