Jeremy Beckley
Houston,TX
Summary
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Computer Operator
Jack Henry & Associates
06.2024 - Current
- Maintained spreadsheets of bank server data across multiple systems while preserving exceptional data accuracy.
- Generated reports covering details about data, system operation, and error monitoring.
- Complied with data entry quotients to support time-sensitive project input milestones.
- Collaborated with vendors and contracted companies to create interfaces between internal systems and third-party assets.
- Developed system maintenance schedule to prevent unnecessary downtime or avoidable interruptions.
TDR Technician Deployment Lead
Memorial Hermann Health System
11.2023 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
Computer Operator
Wright Patterson AFB
01.2022 - 11.2023
- The WPAFB is a military installation responsible for the training of thousands of US soldiers and the management of their information
- Followed work orders precisely to identify equipment needed, materials required and sequences to correctly completing assignments.
- Collaborated with other departments to identify and solve software issues.
- Verified integrity and consistency of duplication measures and storage protocols.
- Generated reports covering details about data, system operation, and error monitoring.
Computer Repair Technician
Micro Center
03.2020 - 12.2021
- Researched and identified problems with computers and advised staff and clients on plans of action.
- Disassembled computers to perform diagnostics and check for repair needs.
- Supplied end-user assistance for [Type] systems via remote and on-site support.
- Refurbished used computers and technological equipment, saving companies money.
- Installed and maintained remote work systems to facilitate virtual employee access to technology for continued operation.
Education
Bachelor's Degree - Information Technology
Western Governors University
Millcreek, UT08.2024
Skills
- Technical Troubleshooting
- Attention to Detail
- Server Support
- Security Updates
- Hardware and software installation
- Bug Reports
- Data Quality Management
- System Administration
- Data Entry
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Led a team of operators to set the average fastest operation time and quality yield from start to finish.
Certification
- ITIL Certification, 06/01/24, 06/01/27, ITIL is the most widely accepted approach to IT Service Management (ITSM) in the world because it refines your skills for overseeing and improving specific organizational practices while boosting your capacity to drive enhancements and optimize company procedures.
- Driver's License
- Secret Clearance
Additional Information
I have always had a passion for technology! Over the years I've found ways to keep up to date with the latest technology and practices to be better prepare myself for every evolving change our society is going through. With my 6 years in the military and my caring nature to give back, I feel like this has allowed me to become a very well-rounded person.
Military Service
Army, United States, E-4, 08/01/17, 05/01/23, During my time in the military, I was enlisted as a 92W Water Treatment Technician. Not only was I responsible for the storage of different hardware and software components within the unit; but I also learned many core values on integrity, teamwork and work ethics.
Assessments
- Technical support: Customer situations, Proficient, 09/01/21, Responding to technical support situations with sensitivity
- Technical support, Proficient, 09/01/21, Performing software, hardware, and network operations
Personal Information
- Willing To Relocate: Anywhere
- Title: I.T Project Manager
Workauthorization
Authorized to work in the US for any employer
Timeline
Computer Operator
Jack Henry & Associates
06.2024 - Current
TDR Technician Deployment Lead
Memorial Hermann Health System
11.2023 - Current
Computer Operator
Wright Patterson AFB
01.2022 - 11.2023
Computer Repair Technician
Micro Center
03.2020 - 12.2021
Bachelor's Degree - Information Technology
Western Governors University
- ITIL Certification, 06/01/24, 06/01/27, ITIL is the most widely accepted approach to IT Service Management (ITSM) in the world because it refines your skills for overseeing and improving specific organizational practices while boosting your capacity to drive enhancements and optimize company procedures.
- Driver's License
- Secret Clearance
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