Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeremy Bentley

64 Werkley Road, Tonawanda,NY

Summary

Dynamic customer service professional with a proven track record, excelling in emergency response and problem solving. Strong work ethic and effective communication skills. Skilled in payment collection, training new staff, and technical expertise to enhance operational efficiency and ensure safety compliance in high-pressure environments. Dedicated and adaptable with a proactive attitude and the ability to learn quickly. Eager to contribute to a dynamic team and support organizational goals.

Overview

28
28
years of professional experience

Work History

Customer Service Representative

National Fuel Gas Company
West Seneca, NY
03.2009 - 03.2025
  • Performed unlock and lock orders on customers' gas accounts.
  • Responded to emergency calls, performed leak investigations to determine leak severity, and made appropriate repairs.
  • Worked collection orders on past due gas accounts.
  • Replaced gas meters and rebuilt meter sets, utilizing pipe fitting experience and proper regulation practices.
  • Trained new servicemen to help them become fully qualified.
  • Located gas mains, services, and equipment using company maps and records.

Fuel Distribution Systems Operator

United States Air Force, USAF
Clovis, NM
09.1997 - 11.2005
  • Loaded and unloaded fuel from tankers on to storage tanks, adhering strictly to appropriate safety protocols and procedures.
  • Performed daily inspections of fuel distribution vehicles and equipment to ensure safety and compliance with regulations.
  • Inspected fuel for contamination before offloading into storage tanks or delivery trucks.
  • Performed military security clearance
  • Initiated and completed proper documentation to ensure accurate accountability for fuel transactions to over 800 aircraft sorties monthly

Education

Certificate of Completion -

Airman Leadership School
Clovis, New Mexico
06-2001

High School Diploma -

Pymatuning Valley High School
Andover, OH
06-1997

Skills

  • Customer relations
  • Emergency response
  • Leak investigation
  • Payment collection
  • Problem-solving
  • Task prioritization

Timeline

Customer Service Representative

National Fuel Gas Company
03.2009 - 03.2025

Fuel Distribution Systems Operator

United States Air Force, USAF
09.1997 - 11.2005

Certificate of Completion -

Airman Leadership School

High School Diploma -

Pymatuning Valley High School

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Jeremy Bentley