Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeremy Bofinger

Mount Holly,NJ

Summary

Polished and proactive professional with a strong foundation in IT systems support, financial data accuracy, and client service excellence. Skilled in troubleshooting, process optimization, and cross-functional collaboration. Proven track record of balancing technology proficiency with white-glove client support in high-demand environments. Currently pursuing a B.S. in Computer Science to deepen technical expertise while applying hands-on experience in customer service, event coordination, and financial operations.

Overview

10
10
years of professional experience

Work History

Event Ambassador / Bartender / Bayhost

TopGolf
02.2019 - Current
  • Delivered white-glove customer service, consistently resolving inquiries and ensuring client satisfaction in a high-volume environment
  • Coordinated and executed events with seamless technology use for scheduling and reporting
  • Provided technical and logistical support to staff and guests, troubleshooting POS systems, mobile devices, and network-related issues
  • Recognized for leadership, adaptability, and clear communication across departments

Controlling/Accounting Dept.

Seeton Turf Warehouse, LLC
08.2019 - 02.2020
  • Reconciled financial data with a high degree of accuracy, ensuring compliance with reporting standards
  • Supported implementation of process improvements in financial data handling, contributing to efficiency and accuracy
  • Gained exposure to financial reporting systems and cross-departmental collaboration

Shift Supervisor

Altitude Trampoline Park
05.2016 - 08.2019
  • Managed scheduling, staffing, and logistics for daily operations and events
  • Acted as first-line technical support for POS systems, hardware, and event technology
  • Built strong customer relationships and implemented solutions to improve guest experience

Case Worker

Pioneer Credit Recovery
08.2015 - 02.2016
  • Analyzed and resolved complex financial/credit cases, communicating effectively with clients
  • Provided solutions under strict compliance procedures, developing skills in data analysis and reporting

Education

B.S. - Computer Science

Rowan College At Burlington County → Rowan University
Mount Laurel, NJ
12.2026

High School Diploma -

Burlington Township High School
Burlington, NJ
01.2014

Skills

  • Financial/Business Systems: Exposure to financial data reconciliation and reporting; accounting support
  • IT & Applications: Microsoft 365 (Teams, SharePoint, OneDrive, Outlook, Excel, Word, PowerPoint), Windows OS, MacOS, iOS, Android
  • Technical Aptitude: Application troubleshooting, device support, process optimization, onboarding, data reconciliation
  • Other: Bloomberg/CRM systems familiarity, Power Automate (introductory), Microsoft Entra (working knowledge)

Timeline

Controlling/Accounting Dept.

Seeton Turf Warehouse, LLC
08.2019 - 02.2020

Event Ambassador / Bartender / Bayhost

TopGolf
02.2019 - Current

Shift Supervisor

Altitude Trampoline Park
05.2016 - 08.2019

Case Worker

Pioneer Credit Recovery
08.2015 - 02.2016

B.S. - Computer Science

Rowan College At Burlington County → Rowan University

High School Diploma -

Burlington Township High School

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