Jeremy Bolanos
Richlands,NC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with effective results. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Delivery Service Manager
L&W Supply
04.2024 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Operations Manager
United States Marine Corps, USMC
01.2021 - 02.2024
- Supervised operations staff and kept 17 employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Introduced new methods, practices, and systems to reduce turnaround time.
Transportation Operations Manager
United States Marine Corps, USMC
10.2017 - 12.2020
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Oversaw team of 50 drivers by reviewing performance to promote timely and efficient deliveries and operations.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
Faculty Advisor
United States Marine Corps, USMC
09.2014 - 10.2017
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Improved student performance by defining clear goals and communicating performance metrics.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
Leadership Development Instructor
United States Marine Corps, USMC
07.2011 - 09.2014
- Analyzed and evaluated training effectiveness and program outcomes.
- Conducted learning assessments to identify gaps in performance and develop targeted learning solutions.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Tested and evaluated students on materials presented in workshops and classes.
Heavy Vehicle Operator
United States Marine Corps, USMC
08.2004 - 06.2011
- Managed efficient loading, unloading and security of customer freight, taking care with fragile items and diligently bracing loads, balancing weights and preventing shifting.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Education
Advanced Operations Certification - Transportation Management
Advanced Transportation Operations
Jacksonville, NC06.2015
Senior Instructor Certification - Curriculum And Instruction
Senior Instructor Course
Fort Leonard Wood, MO02.2015
Leadership Development Certification - Advanced Leadership
Leadership Development School
Parris Island, SC06.2011
High School Diploma -
Western High School
Las Vegas, NV06.2004
Skills
- Policy and Procedure Implementation
- Process Improvement Strategies
- Customer Service
- Budget Planning
- Project Planning
- Staff Management
Accomplishments
United States Marine Corps Veteran with 20 years of active duty service.
Awards
- Outstanding Volunteer Service Medal for substantial volunteer service to the local community.
Timeline
Delivery Service Manager
L&W Supply
04.2024 - Current
Operations Manager
United States Marine Corps, USMC
01.2021 - 02.2024
Transportation Operations Manager
United States Marine Corps, USMC
10.2017 - 12.2020
Faculty Advisor
United States Marine Corps, USMC
09.2014 - 10.2017
Leadership Development Instructor
United States Marine Corps, USMC
07.2011 - 09.2014
Heavy Vehicle Operator
United States Marine Corps, USMC
08.2004 - 06.2011
Advanced Operations Certification - Transportation Management
Advanced Transportation Operations
Senior Instructor Certification - Curriculum And Instruction
Senior Instructor Course
Leadership Development Certification - Advanced Leadership
Leadership Development School
High School Diploma -
Western High School
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