Jeremy Brown

• Enhanced online business operations by managing all aspects, prioritizing exceptional customer service, and leveraging problem-solving skills to optimize product listings and swiftly resolve customer issues
• Boosted customer engagement and streamlined business processes through the implementation of strategic marketing and inventory management initiatives

• Installed Motorola P25 two-way radio systems and assisted with light package installations for law enforcement vehicles, including programming fleetmaps using Motorola CPS software
• Diagnosed and repaired communication systems, including two-way radios, repeaters, and emergency alert systems, ensuring minimal downtime
• Conducted site surveys and documented equipment configurations using Microsoft Visio

Network and Telecommunications Support: Supported the daily operational control of complex voice and data telecommunications systems and LAN/WAN networks , ensuring seamless technical services and optimal performance.
Equipment Installation and Maintenance: Installed, troubleshot, tested, and maintained telecom/network equipment and on-site DC power systems , including 12V, 24V, and 48V batteries , rectifiers, generators, fuse panels, solar panels, and grounding systems.
Cross-Team Collaboration: Coordinated with internal teams, including SCADA , Gas Control , Network Services , and local operations, to ensure alignment of objectives and efficient execution of projects.
Specialized Project Execution: Applied specialized technical knowledge to complete major projects and assignments, delivering high-quality results that met or exceeded project goals and timelines.
System Reliability: Collaborated with Telecommunications Engineers and Specialists to ensure the reliability and efficient operation of the company's telecommunications infrastructure.
Comprehensive Documentation: Maintained detailed records of installation, testing, and maintenance activities, supporting operational transparency and future planning.
Key Achievements: Played a pivotal role in enhancing the reliability and performance of critical telecommunications assets through proactive maintenance and efficient project management.
Demonstrated expertise in DC power systems and network infrastructure, contributing to the company's operational efficiency and system uptime.
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• Installed, troubleshot, repaired and redesigned telecommunications systems to support communication and information exchange.

• Installed, troubleshot, and maintained diverse equipment, including alarms, naval munitions, cameras, intrusion detection systems, and enterprise land mobile radios
• Conducted custom configurations and supported wired and wireless network deployments, ensuring operational continuity

• Leadership and Team Coordination: Directed a team of 17 personnel, streamlining workflows and managing complex travel logistics to ensure efficient operations and timely project completion.
• Site Assessments and System Deployment: Conducted in-depth threat assessments, designed comprehensive site packages, and oversaw the installation and maintenance of electronic security systems, including Joint Automated Command and Control System (JACCS) and Rapid Deployment Integrated Surveillance System (RDISS) .
• Hardware and Software Integration: Supported the deployment of advanced hardware and custom software solutions, ensuring seamless system functionality in diverse operational environments.
• Training and Knowledge Transfer: Delivered tailored training sessions to military personnel, equipping them with the skills to operate and maintain field systems effectively.
• Communication and Reporting: Developed and delivered daily progress reports and operational updates to key stakeholders, fostering transparency and informed decision-making.
• System Maintenance and Optimization: Maintained and monitored critical communication systems and field networks, ensuring integrity, reliability, and safety under challenging conditions.
• System Customization: Configured and supported wired and wireless networks to maintain seamless connectivity, meeting the unique requirements of multi-platform communication systems.

Key Achievements:

• Successfully managed the deployment and sustainment of critical systems across multiple OCONUS locations, directly supporting mission readiness.
• Played an instrumental role in improving the operational efficiency and reliability of advanced surveillance and security systems

• Conducted diagnosis, installation, and preventive maintenance of batteries and chargers (Deka, EnerSys, Exide Technologies)
• Ensured compliance with OSHA, DOT, and ISO 9000 standards while managing service tools and inventory

• Installed, de-installed, and maintained advanced electronic countermeasure systems, including DUKE V2/V3, CVRJ, and THOR
• Delivered tailored training sessions and managed inventory audits for critical defense systems

• Installed and maintained G-BOSS systems across the Marine Corps Area of Responsibility (AOR), ensuring operational readiness
• Completed pre-deployment training at the Naval Surface Warfare Center - Crane Division

• Performed installation, maintenance, and troubleshooting of secure communication systems, collaborating with soldiers under the LOGCAP program

• Developed expertise in AC/DC theory, secure communications, and troubleshooting complex systems
• Earned multiple commendations for technical proficiency and leadership