Jeremy Busto
CLARKSVILLE
Summary
Motivated and adaptable U.S. Army veteran with a strong background in leadership, teamwork, and mission-focused execution. A disciplined approach that is added to every challenge, shaped by years of military service and real-world responsibility. Proven ability to lead under pressure, communicate effectively across diverse teams, and adapt quickly to new environments and technologies. Committed husband and father of two daughters, driven by a deep sense of purpose, integrity, and accountability. Seeking to leverage military, leadership skills, and Management experience into a meaningful civilian career where dedication, reliability, and resilience are valued.
Overview
9
9
years of professional experience
Work History
Associate Store Manager
GameStop
08.2025 - 11.2025
- Led daily store operations to enhance customer satisfaction and drive sales performance.
- Trained and mentored staff on product knowledge and customer service best practices.
- Implemented inventory management systems to optimize stock levels and improve efficiency.
- Analyzed sales data to identify trends and develop strategies for revenue growth.
- Coordinated promotional events to increase foot traffic and boost brand awareness.
- Developed staff schedules to maximize coverage during peak shopping hours for improved service delivery.
- Resolved customer inquiries and complaints effectively, fostering a positive shopping experience.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Driver/Trash Collection
Valet Living
12.2024 - 08.2025
- Operate the collection vehicle efficiently and safely.
- Ensure compliance with local waste management regulations.
- Maintain vehicle cleanliness and perform routine inspections.
- Coordinate with team members to optimize collection routes.
- Provide excellent customer service while interacting with residents.
Warehouse Staff
Lucky Feet Shoes
04.2024 - 09.2024
- Managed inventory levels, ensuring accurate stock counts and timely replenishment.
- Assisted in fulfillment processes, picking and packing orders efficiently.
- Operated warehouse equipment, including forklifts and pallet jacks, maintaining safety protocols.
- Collaborated with team members to optimize warehouse layout and workflow.
- Conducted regular quality checks on incoming and outgoing shipments.
Specialist
Verizon Wireless
08.2021 - 01.2022
- Dynamic and customer-focused Wireless Specialist with a proven track record of delivering exceptional service and driving sales in a fast-paced retail environment.
- Adept at understanding customer needs, providing tailored product recommendations, and explaining complex wireless plans, devices, and features in a clear and accessible manner.
- Skilled in handling billing issues, troubleshooting device problems, and guiding customers through account management and upgrades.
- Known for achieving sales targets, maintaining high customer satisfaction scores, and collaborating effectively with team members to ensure store success.
- Demonstrated strong product knowledge, attention to detail, and a commitment to creating a seamless and positive customer experience.
Enlisted
U.S. ARMY
01.2017 - 01.2021
- Highly disciplined and mission-focused Horizontal Construction Engineer (12N) with hands-on experience operating heavy construction equipment to build and maintain critical infrastructure in diverse and high-pressure environments.
- Skilled in grading, excavation, road construction, and airfield maintenance using bulldozers, excavators, graders, and other machinery.
- Proven ability to read blueprints, interpret technical instructions, and work efficiently on both independent and team-based assignments.
- Demonstrates strong problem-solving skills, adaptability, and commitment to safety protocols.
- Known for maintaining operational readiness, meeting tight deadlines, and supporting engineering operations that directly enhance mission success.
Education
AS of Science - Computer Science
Palomar College
San Marcos, CA12.2023
Skills
- Customer Service
- Ability to Work Under Pressure
- Fast Learner
- Effective Time Management
- Computer Skills
- Adaptability
- Leadership
- Microsoft Office
- Communication Skills
- Collaboration & Teamwork
- Project Management
- Sales analysis
- Promotional events
- Scheduling optimization
- Complaint resolution
- Team collaboration
- Equipment operation
- Data analysis
- Staff management
Languages
English
Native or Bilingual
Timeline
Associate Store Manager
GameStop
08.2025 - 11.2025
Driver/Trash Collection
Valet Living
12.2024 - 08.2025
Warehouse Staff
Lucky Feet Shoes
04.2024 - 09.2024
Specialist
Verizon Wireless
08.2021 - 01.2022
Enlisted
U.S. ARMY
01.2017 - 01.2021
AS of Science - Computer Science
Palomar College