Matthew Cree
Eden Prairie,MN
Summary
Dynamic Associate Store Manager with proven strengths in customer service, problem-solving, and visual merchandising. Achieved enhanced customer experience and increased sales through effective training and KPI tracking.
Overview
7
7
years of professional experience
Work History
Associate Store Manager
J. Crew Factory
Saint Louis Park, Minnesota
05.2026 - Current
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Assisted with associate scheduling, timekeeping, and shift coverage planning.
- Partnered with store leadership on compliance, safety, and operational tasks.
- Coordinated visual merchandising updates across factory floor displays and fixtures.
Assistant Store Manager
J. Crew Factory
Saint Louis Park, MN
03.2022 - 05.2026
- Supported daily store operations, optimizing customer service and inventory management.
- Trained and mentored new team members, fostering adherence to company policies and procedures.
- Created visual merchandising strategies to improve product presentation and increase sales.
- Trained and mentored new team members on company policies and procedures.
Floor Supervisor
Tommy Hilfiger
Eagan, Minnesota
03.2020 - 03.2022
- Supervised daily operations, optimizing staffing and workflow for improved service delivery.
- Trained new team members on store policies and customer service standards, enhancing team competency.
- Implemented visual merchandising strategies to enhance product presentation and sales.
- Monitored inventory levels and coordinated with stockroom staff to ensure consistent product availability.
Floor Supervisor
Van Heusen
Eagan, Minnesota
08.2019 - 02.2020
- Resolved customer inquiries and complaints, enhancing customer satisfaction.
- Conducted performance evaluations and developed tailored feedback and growth plans for team members.
- Collaborated with management to develop training materials aimed at improving employee performance.
- Collaborated with management to create training materials that enhanced employee skills and performance.
Education
High School Diploma -
Amery High School
Amery, WISkills
- Inventory management
- Merchandising strategy
- KPI tracking
- Customer service
- Customer experience
- Customer engagement
- Problem-solving
- Attention to detail
Timeline
Associate Store Manager
J. Crew Factory
05.2026 - Current
Assistant Store Manager
J. Crew Factory
03.2022 - 05.2026
Floor Supervisor
Tommy Hilfiger
03.2020 - 03.2022
Floor Supervisor
Van Heusen
08.2019 - 02.2020
High School Diploma -
Amery High School